E-commerce & Technical Support Specialist

il y a 2 semaines


Grimbergen, Belgique Viva Wallet Temps plein

**Description**

E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer

**(Dutch or French, and English language skills essential)**

Are you a tech savvy professional with experience or have an interest in troubleshooting solutions? Are you familiar with the terms Woo-Commerce, Shopify, PrestaShop, and other similar plugins? Is APN your best friend? A firmware update is always a good idea for you? Do you consider problem solving as your strongest skill? If we have just described a typical day of yours, then YOU might be the EXPERT we are looking to join Europe’s fastest growing Fintech Company.

**Commutable disatnces from Brussels - Grimbergen, Asse, Zaventem, Tervuren, Overijse, Rixensart, Hal, Waterloo and Louvain la Neuve.**

**Why Viva Wallet?**

Because we are the first European entirely cloud-based neo bank using Microsoft Azure with branches in 24 countries in Europe. Our mission is to change how businesses pay and get paid. Viva Wallet is a Principal Member of Visa and MasterCard for acquiring and issuing services with direct connectivity to the Card Scheme.

As an E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer you will:

- Be a Viva “ambassador”: act as 2nd level point of contact for any technical issues of our customers.
- Be the escalation point for our 1st level Technical Support.
- Offer the most suitable solution to customers’ issues and become their trusted partner.
- Diagnose and resolve problems using documented procedures and checklist.
- Be challenged to achieve predefined qualitative and quantitative targets.

**Requirements**:
**For this position you can be either**:

- Experience in E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer.
- Recently completed IT Training School/IT Studies with a keen interest in E-Commerce technology.

**Ideally you will have**:

- 1-year minimum experience as a 2nd level Technical Support Agent/ IT support, preferably in the Banking/ IT/ Telecommunications industry.
- Working knowledge of API, API Calls, Shopify, Woo-Commerce, E-Commerce platforms/modules/plug-ins.
- Extra confidence with technology and familiar with CRM systems, software, and hardware.
- Passionate about serving customers, act with ownership and maintains high level of professionalism.
- Creativity and a strong desire to solve IT problems.
- Excellent use of Dutch or French, and English languages.

**Benefits**
- Meal Voucher.
- Eco-vouchers.
- Relevant and refresh training related to your role.
- Working with an organisation that is one of the fastest growing FinTech’s in Europe.
- A positively challenging atmosphere and an opportunity to further develop and grow your career.

Did you respond positively to 90% of our above needs? Does it meet most of your professional perspectives?

Click on the blue space below and send us your resume

It will be our pleasure to call you

Type d'emploi : Temps Plein

Capacité à faire le trajet ou à déménager:

- 1850 Grimbergen: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Exigé)

Lieu du poste : Un seul lieu de travail



  • Grimbergen, Belgique Viva Wallet Temps plein

    **Description** E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer **(Dutch or French, and English language skills essential)** Are you a tech savvy professional with experience or have an interest in troubleshooting solutions? Are you familiar with the terms Woo-Commerce, Shopify, PrestaShop, and other similar plugins? Is APN your...


  • Grimbergen, Belgique Caterpillar Temps plein

    **Career Area**:Marketing / Sales / Product Support **Job Title**:Technology Product Support Specialist **Contract**:Permanent **Location**:European Facility **Hours**:Full-Time (37.5 hours) Caterpillar is hiring a **Technology Product Support Specialist **! In this role, you will provide technical support for the Cat Advanced Construction Technology...

  • Technical Support

    Il y a 7 mois


    Grimbergen, Belgique Viabuild Temps plein

    **Technical support**: - Grimbergen/Haren, Belgium Employee No remote workJob description Managing, supervising and supporting a plant manager and machinist in cooperation with the quality manager in order to form a well-functioning team. Supervising the technical aspects of the plants in cooperation with the Plant Manager of the plants First point of...

  • IT Technical Analyst

    il y a 2 semaines


    Grimbergen, Belgique Caterpillar Temps plein

    The IT Technical Analyst in the warehouse automation team is responsible for the day-to-day support and systems integration services of the IT components of the Parts Distribution warehouse automation solutions. This position requires a highly motivated individual with strong analytical abilities, well developed oral and written communication skills, a...

  • Eu Support Technician

    Il y a 7 mois


    Grimbergen, Belgique Balchem Corporation Temps plein

    **COMPANY OVERVIEW**: ***: The EU Support Technician is the initial point of contact for troubleshooting server hardware, software, desktop, laptop, printer and peripheral problems. The Support Technician must be able to perform routine and emergency maintenance on servers, switches, and phone systems for local facility and remote facilities as needed....

  • Business Support Officer

    il y a 1 semaine


    Grimbergen, Belgique Tobania Temps plein

    **What do Business Support Consultants do at Tobania?** - Manage first-line communication: end users contact you directly with their questions and doubts. You analyse the situation and provide ready-made solutions via phone, mail, chatbot and social media. - Cover customer cases from A to Z: you actively listen to customers and assist at every stage of the...


  • Grimbergen, Belgique NOVA ENERGY Temps plein

    Functieomschrijving Je informeert en adviseert klanten over de technische kant van zonnepanelen, omvormers en thuisbatterij systemen. Als technical advisor ben je het gezicht en eerste aanspreekpunt voor onze klanten die online een offerte aanvragen op onze website. Je neemt pro actief contact op en dankzij jouw vakkennis beantwoord jij zonder moeite iedere...

  • Construction Manager E&i

    il y a 2 semaines


    Grimbergen, Belgique Equans Temps plein

    **Requisition ID**: INT00000399**Domaine**: Ingénieurs/Construction**Type d'emploi**: CDI**Temps de travail**: Temps plein**EQUANS**, the new name of ENGIE Solutions in Belgium, is looking for an experienced **Construction Manager E&I (International Projects)**.The department International Projects, part of the division Turnkey & International Projects,...


  • Grimbergen, Belgique Solar Turbines Temps plein

    Career Area: Marketing / Sales / Product Support **Job Description**: Who is Caterpillar? We are building the future. Whether it be ground-breaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world,...


  • Grimbergen, Belgique Caterpillar Temps plein

    **Career Area**:Marketing / Sales / Product Support**: **Who is Caterpillar? **We are building the future.** Whether it be ground-breaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your...


  • Grimbergen, Belgique Press Shop & More Temps plein

    **Description du Poste **:En tant qu'assistant(e) de direction et Ressources Humaines, vous serez responsable de soutenir nos deux Co-CEO’s ainsi que notre responsable RH dans leurs tâches quotidiennes. Ce poste combine des responsabilités d'assistant(e) de direction (60%) et d'assistant(e) RH (40%). **Responsabilités Principales**: **Pour les...

  • CTRL-F Work Planner E&I

    il y a 4 semaines


    Grimbergen, Belgique CTRL-F Temps plein

    Key responsibilities include: Coordinate and interact with other work preparers and planners, PMC, technicians E&I, and the Supervisor. Develop high quality work packages and prepare work orders according to defined work. Plan realistic duration of individual tasks in work orders and update standard tasks/PM plans based on actual data. Preparing basic work...

  • Work Planner E&I

    Il y a 3 mois


    Grimbergen, Belgique CTRL-F Temps plein

    BedrijfsomschrijvingOur client is a global leader offering tailor-madesolutions to companies, public institutions and government agenciesthat want to embark on their environmental, industrial and digitaltransition.Activities mainly take place inrelation to buildings, industries, transport infrastructures,distribution networks and renewable energy.Theyare...

  • Construction Manager E&i

    Il y a 7 mois


    Grimbergen, Belgique Equans Temps plein

    **Offer ID**: - 52442**Métier**: - Project Managers / Construction**Contract type**: - Permanent**Schedule**: - Full-Time**Country**: - BelgiumTo realize our ever-challenging objectives, we are looking for an experienced **Construction Manager E&I **(Large and International Projects). As a Construction Manager you are based in Grimbergen and are...

  • Work Planner E&I

    Il y a 6 mois


    Grimbergen, Belgique CTRL-F Temps plein

    Key responsibilities include:Coordinate and interact with other work preparers and planners, PMC, technicians E&I, and the Supervisor.Develop high quality work packages and prepare work orders according to defined work.Plan realistic duration of individual tasks in work orders and update standard tasks/PM plans based on actual data.Preparing basic work...


  • Grimbergen, Belgique Caterpillar Temps plein

    **Career Area**:Marketing / Sales / Product Support**: **Job Title**:Program Manager: Business Incubation for Europe **Salary**:SG25 **Location**: **Benefits**: Relocation/ Sponsorship: We are unable to provide sponsorship for this role. Domestic relocation support will be considered. **Flexible working arrangements will be considered for this role,...

  • E&i Supervisor

    Il y a 7 mois


    Grimbergen, Belgique Equans Temps plein

    **Requisition ID**: 55745 **Domain**: Project Managers/Electromechanical **Contract type**: Permanent **Schedule**: Full-Time We are looking for an **E&I Supervisor (International Projects)** for our site in Grimbergen. **Your responsibilities in this role?** - work planning and execution: plan, schedule and implement electrical/instrumentation works...

  • Vp, Account Management

    Il y a 7 mois


    Grimbergen, Belgique SIRVA Temps plein

    The VP, of Global Account Management is responsible for the overall health and retention of a designated portfolio of corporate client accounts. This includes the leadership and management/development of Global Account Management team members and functional team members globally, overall financial performance and profitability, and supporting the procurement...


  • Grimbergen, Belgique Equans Temps plein

    **Requisition ID**: 42518 **Domain**: Technicians/Electromechanical **Contract type**: Permanent **Schedule**: Full-Time A job as **Material & Logistics Controller** within our International Projects department in Grimbergen? - “A responsible but also adventurous function in a vibrant department with many possibilities for professional development and...

  • IT Integration Analyst

    il y a 7 heures


    Grimbergen, Belgique Robert Half Belgium Temps plein

    Robert Half is currently looking for a driven **IT Integration Analyst **for a company in region **Grimbergen.** Robert Half is currently looking for a driven **IT Integration Analyst **for a company in region **Grimbergen.** Our client, an international manufacturer and leader in its segment is looking for an enthusiastic IT Technical analyst to support...