Business Support Officer

il y a 1 semaine


Grimbergen, Belgique Tobania Temps plein

**What do Business Support Consultants do at Tobania?**
- Manage first-line communication: end users contact you directly with their questions and doubts. You analyse the situation and provide ready-made solutions via phone, mail, chatbot and social media.
- Cover customer cases from A to Z: you actively listen to customers and assist at every stage of the process. For complex issues, you work with a team of specialists.
- Add a touch of commerce: you contribute to the improvement of internal business processes and our communicative performance. Furthermore, you are able to spot new opportunities with your customer-centric commercial skills

**What profile are we looking for?**

Besides your obvious drive and motivation, you’ll increase your chances by combining two or more of these criteria:

- **Studies**: a Bachelor’s of Master degree is a must.
- **Experience**: first traineeship or work experience in a financial business environment.
- **Languages**: native in Dutch or French, with a very good knowledge of the other.
- **Personal interests**: you’re a born problem-solver and always eager to learn new methods.
- **Strengths**: team player, customer-centric approach, analytical mindset and excellent communication.
- **Expertise**: if you see a problem, you see opportunities.

**What do you get in return?**

Tobania Offers You:

- an indefinite contract.
- a competitive salary with plenty of fringe benefits, such as a company car or transport allowance, 12 extra vacation days, lunch cheques, a group and hospitalisation insurance.
- a team of supportive colleagues who’ll make you feel right at home.
- a chance to develop your talents in our Tobania.Academy and on-the-job coaching.
- a challenging job close to home.

**SoTobania, who’s that again?**

Tobania is a dynamic and fast-growing Belgian company. We present ourselves as a Business & Technology Consulting partner for private businesses and governments who want advice, expertise, services and solutions to successfully execute their digital transformation process.

**Job Types**: Full-time, Permanent contract

**Benefits**:

- Company computer
- Eco vouchers
- Food allowance
- Hospitalization insurance
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary
- Vacation money

Work Location: Hybrid remote in 1853 Grimbergen



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