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Banking Customer Advisor
il y a 3 semaines
**BANKING CUSTOMER ADVISOR DUTCH**
Our client is the pioneer in the outsourcing of customer relations dedicated to luxury houses and is one of the leaders in online banking and insurance customer relationship management.
We are not looking for call centre agents. We are looking for customer whisperers and service heroes. You're a soul comforter and brand ambassador all in one. You free people from waiting loops and help solve their problems.
**What you will be doing**:
- Assisting with day-to-day transactions, queries, and servicing
- Building relationships and finding solutions
**Who we are looking**:
- Experience in customer services role
- Fluency in Dutch
- Knowledge of French or English at a B2 level would be great asset
**What we’re offering**:
- Entry level or no FSMA between 2200€ and 2400€ / month
- Experienced and or with FSMA certified - between 2400€ and 2600€ / month
- Fixed term contract of 6 or 12 months (renewable)
- Monday to Friday - Office hours
- 1 month training onsite - 1-2 days from home then in Schaerbeek
- 13th month bonus
- 75% transportation reimbursement
- Eco-Chèques
**Salary**: €2,200.00 - €2,600.00 per month
**Benefits**:
- Company computer
- Company events
- Eco vouchers
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Brussels: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- Dutch (preferred)
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