Digital Operations: Delivery Manger Industrial

Il y a 7 mois


Brussels, Belgique Syensqo Temps plein

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Join us at Syensqo, where our IT team is gearing up to enhance its capabilities. We play a crucial role in the group's transformation—accelerating growth, reshaping progress, and creating sustainable shared value. IT team is making operational adjustments to supercharge value across the entire organization. Here at Syensqo, we're one strong team Our commitment to accountability drives us as we work hard to deliver value for our customers and stakeholders. In our dynamic and collaborative work environment, we add a touch of enjoyment while staying true to our motto: reinvent progress.

Come be part of our transformation journey and contribute to the change as a future team member.

Main missions:
Deliver the services and operations model designed by product owners
- streamline execution of the service catalog,
- enforce incident and change processes framework
- overseer escalations and problem management
- monitor and report on the services performance
- lookout the team contracts and track execution

Contribute shaping the cyber security & compliance roadmap in collaboration with product owners
- service adjustment (processes, organization, contracts)
- audit and reporting
- cmmc certification

Assist the product owners and project managers in post-separation activities
- mitigate roadblocks
- anticipate team related challenges
- Lead MAGD projects

Other skills:

- Join LT of the Digital Operations team and contribute to the team animation
- Inspired form experiences but explorer mindset
- Solution oriented, collaborative and pragmatic in delivery plan

Key Stakeholder Interactions
- S/He will work closely will all Product Managers and Tech Leads for the different product lines
- Keep a close collaboration with Procurement for all contracts within the Digital Operations scope
- S/He will have direct contact with all stakeholders of Digital Operations (digital teams in GBUs, Supply Chain function, Industrial Function,...)
- IT Service Delivery Manager community TSA Managers

Experience and skills required to be successful:

- Experience in IoT, Manufacturing & Operational Technologies
- Experience of IT Governance/Project Management for Industrial Applications
- Result orientation, influence & impact
- Empowerment & accountability
- Team spirit, building relationships, collective accountability
- Strong leadership capability, executing as appropriate in the areas of responsibility
- Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others

About us


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