3rd Line Ict Support Coordinator

Il y a 2 mois

Brussels, Belgique Compusearch Temps plein

**Werkgever**:
Transport Industy

**Werkgever details**:
Our client is a main provider of software developing services in the transport industry, based in Brussels with offices close to a main railway station.

**Functieomschrijving**:
Our client’s End User Systems Team is split into 2 sub-teams : Device Platforms and Engineering. For each of these sub-teams we are looking for a **coordinator** who will act as **SPOC** within his/her field and who will **monitor operational continuity**.
- You will clearly and timely answer questions from customers of the service within your field;
- You will provide necessary reporting on the most important KPI’s of your team;
- You will formulate and develop proposals for improvement in collaboration with colleagues to increase the quality of the service;
- You will plan and organize operational activities within the team : you will follow-up of the activities within the team, you will supervise the activities of the team members and/or the activity domain, you will monitor the continuity of services within the team, and you will carry out qualitative checks on the work delivered by your team;
- If needed you will cooperate operationally within the team;
- You will draw up and keep documentation and procedures up-to-date.

**Vereiste ervaring**:

- You have a **Bachelor's degree in an ICT related field **or you’re equivalent through relevant professional experience;
- You have **at least 5 years of experience within an operational ICT environment**, of which preferably already a first experience with the coordination and delegation of tasks and activities;
- You have **broad ICT knowledge **with knowledge of:

- Infrastructure Stack (OS, imaging, deployment, scripting and management toolset) based on Windows, MacOS, Linux, Android, IOS;
- Active Directory (understanding/setting up/maintaining domains, trees, forests, trusts, groups, users, OUs, sites, ), LDAP, GPO;
- Patching Management based on SCCM;
- Anti-virus Management based on Windows Defender;
- Office tools (Office365) including collaboration tools (Exchange/Outlook, Teams, OneDrive, Sharepoint,)
- Mobile device management (Knox/MDM/Intune).
- You have at least some basic knowledge of TCP/IP, routing, VLAN, DNS, DHCP;
- You have at least some basic knowledge of Asset Management based on ITIL methodology and ServiceNow;
- You have knowledge of **ITIL** methodology;
- You have an analytical mind, you’re accurate and you prefer to work in a planned constellation;
- You **have good active knowledge of Dutch, French and English**

**Aanbod**:

- A challenging job in a fast growing and dynamic IT organization;
- An employer with a clear social benefit and a well-defined strategy;
- An intellectual challenge, including the possibility to follow relevant training courses, both internally and externally;
- A competitive salary package included several fringe benefits such as a company car, group
- and health insurance, etc.;
- Very interesting financial compensation if you are not interested to drive a company car, as part of our client’s policy;
- A healthy work-life balance with at least 2 days of telework/week.

  • Support Medewerker L2

    il y a 3 semaines

    Brussels, Belgique ICT Talents Temps plein

    **Introductie**: Uiteraard heb je een **passie voor IT** en bezit je over de juiste skills. Zitten openheid, eerlijkheid en wederzijds respect daarbovenop ook in je DNA?! Dan voel je je bij ons ongetwijfeld als een vis in het water. ICT Talents streeft naar een samenwerking op **lange termijn** en als consultant mag je rekenen op een **open communicatie**...

  • Network Coordinator

    il y a 1 mois

    Brussels, Belgique 3D-ICT Temps plein

    Introductie **Job description & responsibilities**: As a Network coordinator, you are responsible for the coordination, planning, follow up and delivery of new network and network security project with our network service providers and our internal stakeholders follow incident and request on the network in Servicenow. Organisatie **You will**: -...

  • Ict Service Desk Officer

    il y a 3 jours

    Brussels, Belgique Médecins Sans Frontières - Artsen Zonder Grenzen Temps plein

    **DÉTAILS DE L'ANNONCE**: Organisation **:Médecins Sans Frontières - Artsen Zonder Grenzen** Lieu de l'emploi **:Brussels** / **Belgium** Type d'emploi **:Contrat à durée déterminée** Type de contrat **:Temps plein** Fonction **:Informatique** Date de publication **:26/01/2024** Date limite **:12/02/2024** **PROFIL**: **REQUIREMENTS**: **EDUCATION...

  • Support First Line

    il y a 6 jours

    Brussels, Belgique Gentis Recruitment Temps plein

    The client, working in IT services for leasing company is looking for a newcomer to join their IT team. - You are responsible for all IT-related questions that come in via the 1st line helpdesk. - You are in direct contact with our customers, deep-diving into their issues and helping them in the best possible way. - You review recurring technical issues and...

  • Second Line Support

    il y a 1 mois

    Brussels, Belgique EGOV Select Temps plein

    **Werkomgeving** Om haar dienstverlening te verbeteren en verder uit te bouwen is het DG Vereenvoudiging en digitalisering momenteel op zoek naar versterking voor het 2de lijns ondersteuning van onze IAA diensten en WCM diensten. Je zal deel uitmaken van het domein IOS (Infrastructuur Operations Support) binnen het Service Support Team om de...

  • Ict Coordinator

    il y a 7 jours

    Brussels, Belgique Paradigm Temps plein

    **ICT Coordinator** **Vous voulez** - donner du sens à votre métier en mettant vos compétences au service de la Région Bruxelloise et de ses citoyens, - rejoindre une organisation durable, dynamique, et en pleine croissance, - travailler dans une atmosphère conviviale et soutenante, - vous retrouver dans les valeurs fortes auxquelles nous croyons, -...

  • Hse Coordinator

    il y a 2 semaines

    Brussels, Belgique CBRE Temps plein

    Posted- 12-Mar-2024- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management, Health and Safety/Environment- Location(s)- Brussels - Brussels Hoofdstedelijk Gewest - Belgium**For our client Sandoz in Vilvoord we're looking for a HSE Coordinator.** The purpose of this role is to coordinate the HSE management at the...

  • Junior Facility Officer and Icts Support

    Il y a 2 mois

    Brussels, Belgique Unique Temps plein

    **Description**: **We are looking for a Junior Facility Officer and ICTS Support (M/F/x) for a company located in Brussels.** **Your main responsibilities and tasks as a Facility Officer and ICTS Support (M/F/x)** For the HS&Facility department: - Assist the HS&Facility officer daily and be the main backup within the following but non exhaustive...

  • Facilities Coordinator

    il y a 3 semaines

    Brussels, Belgique CBRE Temps plein

    Posted- 26-May-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- Brussels - Brussels Hoofdstedelijk Gewest - Belgium**We are recruiting a Facilities Coordinator to join the team located at Sandoz Vilvoorde **Responsibilities** - Co-ordinate with FM Operations and Critical Service teams to deliver...

  • 1st Line Support

    Il y a 2 mois

    Brussels, Belgique IT-Planet Temps plein

    Introductie IT-Planet is een gespecialiseerd informatica projectsourcing bedrijf, gelegen te Gent. We zijn actief bij diverse grote klanten over heel Vlaanderen en Brussel in volgende ICT-domeinen: Application Development, Infrastructure Services & Software Testing. Om ons team van 180 medewerkers te versterken zijn we momenteel op zoek naar een **1st line...

  • Centric - BI Support Coordinator

    il y a 1 mois

    Brussels, Belgique Centric Temps plein

    For our client in Brussels, we're looking for a BI Support Coordinator. What you doOversee day to day activities of the BI support team together with your off-shore counterpart.Drive overall quality improvements, especially in processes, in the BI support team.Drive reduction of incident numbers in the BI area.Provide reporting on BI KPIs to feed into...

  • Support Analyst

    il y a 4 jours

    Brussels, Belgique OneSpan Temps plein

    At OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...

  • Ict Vip Support Officer

    il y a 1 semaine

    Brussels, Belgique Compusearch Temps plein

    **Werkgever**: Transport Industy **Werkgever details**: Our client is a main provider of software developing services in the transport industry, based in Brussels with offices close to a main railway station. **Functieomschrijving**: Our client has a small ICT VIP Support Team that is responsible for meeting the ICT needs of a number of VIP clients: the...

  • Temporary Facility Coordinator

    il y a 1 semaine

    Brussels, Belgique CBRE Temps plein

    Posted- 17-Feb-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- Brussels - Brussels Hoofdstedelijk Gewest - Belgium**We are looking for a** **We are looking for a temporary Facility Coordinator for our client American Express at Brussels, this for a period of 3months to start.**- Responsibility...

  • Sales Support Coordinator

    Il y a 2 mois

    Brussels, Belgique HAYS Temps plein

    Brussels | Sales Support Coordinator | Secteur alimentaire| FR + NL | Telework | 1102800 Votre nouvelle fonction Pour notre client situé en périphérie de Bruxelles, Hays recherche un Sales Support Coordinator ! En tant que Sales Support Coordinator, vous soutenez l'organisation dans plusieurs domaines. Vous êtes en contact étroit avec les Key Account...

  • Support Analyst

    il y a 4 jours

    Brussels, Belgique OneSpan Temps plein

    At OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...

  • Product Support Specialist

    il y a 4 jours

    Brussels, Belgique OneSpan Temps plein

    At OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...

  • Office Coordinator

    il y a 2 semaines

    Brussels, Belgique Fédération Internationale de l'Automobile (FIA) Region I Temps plein

    Place: FIA Region I office in Brussels, Belgium (up to 8 days/month from home or other location in Europe) Job duration: Open-ended, full-time or 80% Starting date: July or September 2023 We are currently looking for an Office Coordinator to ensure the smooth running of the office, carrying out administration duties and office procedures. **Tasks and...

  • Ict Service Desk Medewerker

    Il y a 2 mois

    Brussels, Belgique Robert Half Belgium Temps plein

    Robert Half Management Resources is currently looking for a ICT Service desk Support Engineer Robert Half Management Resources is currently looking for a ICT Service desk Support Engineer The company is based in Brussels Region As ICT service desk, you will be responsible for the following tasks: - Serve as the first line of support for various ICT...

  • Digital Content Coordinator

    il y a 1 mois

    Brussels, Belgique European Schoolnet Temps plein

    **MAIN TASKS** - Coordinate editing & publishing processes of web content, including contacts with internal and external contributors, liaising with translation coordinators, etc. - Assist organising calls for papers and article review process. - Assist with user support activities, e.g., handling content suggestions. **PROFILE AND SKILLS** - Minimum of 4...