Supply Chain Planning Analyst
il y a 2 semaines
**Career Area**:
Supply Chain and Logistics
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
To provide expertise and leadership in supporting, developing and implementing SPM warehouse and Automation related processes and storage design (EWM- Extended Warehouse Management) in the EAME region.
Next to providing 2nd line support in EWM and Automation systems for the EAME region, this position also includes taking the lead for any upcoming major EWM and Automation changes/implementations. This will require fast track “on the job” getting acquainted with our set processes and following up on Incident / Problem tickets.
**He/she will be**:
- responsible for ongoing daily business support, even during implementation and stabilisation of new projects
- responsible to define the specific Business Requirements in close contact with the process owners
- actively involved in the definition and set-up of SPM EWM and Automation related processes and storage solutions
- responsible to validate alignment of system functionality with Business and Customer Expectations
- involved in the preparation and execution of training for warehouse users
You collaborate with cross-functional business team members representing Operations, Materials Management, Commercial, Transportation, Finance and Customs processes and you will team up with the SAP IT EWM Analysts and external vendors in case of the Automation systems.
This includes intensive communication with geographically dispersed colleagues and consultants in the US / Bangalore / EAME / AP. Periodic travel is expected over the course of each project with possible peak travel during critical project phases.
**Requirements**:
- Willing to work on Incident / Problem tickets, taking them to resolution point. As superusers, our team members are providing 2nd line support and need to work the issues at hand through the next level to provide solutions
- Strong Business knowledge of warehouse processes, policies and procedures
- Excellent communication, teamwork, initiative, organizational, analytical and project management skills.
- Preferably functional or technical experience with SPM-EWM, CRM or SAP SD, MM and or WM modules
- Very good knowledge of English
**Skill Descriptors**
Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.
Level Extensive Experience:
- Analyzes business processes, identifies alternative solutions to outdated processes and assesses their feasibility.
- Evaluates financial, cultural, technological and other factors that need to be addressed.
- Recommends new approaches that seek the use of advanced technology.
- Establishes requirements for large changes in the overall mission, roles, responsibilities and processes necessary to make business improvements.
- Participates in defining organizational strategic goals and purposes; defines how to gather and keep customers.
- Works to overcome BPI resistance from managers, the labor force and other groups.
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Extensive Experience:
- Seeks discrepancies and inconsistencies in available information; explains variances.
- Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
- Identifies many possible causes for a problem based on prior experience and current research.
- Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
- Approaches a complex problem by breaking it down into its component parts.
- Chooses among a diverse set of analytical tools according to the nature of the situation.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Extensive Experience:
- Differentiates assumptions, perspectives, and historical frameworks.
- Evaluates past decisions for insights to improve decision-making process.
- Assesses and validates decision options and points and predicts their potential impact.
- Advises others in analyzing and synthesizing relevant data and assessing alternatives.
- Uses effective decision-making approaches such a
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