Global Business Process

il y a 2 jours


Willebroek, Belgique Ceva Logistics Temps plein

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

This function has 3 main proposes:

- Contribute to the implementation and business support of Cargowise One system & processes within the Air & Ocean organization
- Be the direct link between the Global BL and System & Process Specialists (SPS)

WHAT ARE YOU GOING TO DO?
- Lead the hand over from hypercare into BPE after Cargowise One roll-out in the countries
- Support SPS after Cargowise One roll-out in the countries (after care)
- Review regional trainer competence & provide feedback on readiness
- Document requirements for Air & Ocean changes/development within Cargowise One
- Daily follow-up, review & support on Cargowise change requests
- Identify gaps and suggest improvement opportunities to optimize the current process and Air & Ocean
- Coordinate UAT & training on additional development in Cargowise (after roll-out) with global SPS community
- Keep the Global Process documentation up-to-date
- Transfer knowledge to SPS community on the implementation of Cargowise One changes / new development
- Actively maintain an up-to-date awareness of operational processes
- Collect, check and enter data for specific global reports
- Establish efficient two ways communication between BPE, Product teams and IT

WHAT ARE WE LOOKING FOR?
- Forwarding Education
- Supply Chain training - be it specific theoretical and practical training or ‘on the job' training
- Min. 5 years experience in Freight Forwarding operations - Air or Ocean (preferably supervisor / manager / super user)
- Very good knowledge of Air and/or Ocean operations
- Detailed understanding of Cargowise One functionalities on all (operations) modules
- Understanding of other Operational Systems, EDI processing, etc
- Experience with executing and/or managing UAT
- Change management knowledge and experience
- Knowledge and experience with process engineering and improvement methodologies
- Good issue analysis & problem-solving skills
- Proven coaching capabilities at desk level
- Good training skills
- Leadership skills and ability to motivate and develop individuals and teams
- Planning & organization skills

**Desirable**
- BA/BS - Supply Chain, Engineering, Management, Administration
- Continuous improvement / LEAN experience, leading projects
- Understanding of other Cargowise One features such as Transit Warehouse, PAVE, Rate management
- Good financial understanding
- controlling
- Training experience - proven experience training small groups
- Ability to influence change at senior management level
- Value stream mapping
- Auditing experience
- Familiar with ISO procedures
- Understanding of industry requirements & trends

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.


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