Senior Courier Support Specialist
il y a 4 jours
**Our story (the bitesize version)**:
**All about the role**:
As our Senior Courier Support Specialist, you will play a vital role in supporting our delivery fleet.
Your Main Responsibilities will be
- Answering more complex questions from employees (such as first line payroll questions) and providing information about payments, onboarding or offboarding, sickness and work schedules, or disciplinary entries among others
- Assisting HR team members on all day to day queries, acting as the first point of escalation
- Execution of administrative tasks such as creation of contracts, contract change documents, employee data management and other HR documents
- Administration around sickness and Time & Attendance
- Continuously searching for ways to improve processes and service levels
- Ability to build operational cases, reports and charts to automate, improve and update current processes
- Creating of supporting materials for current and future processes with ability to build operational cases, reports and charts
- Support in the management of agency third party relations.
**Can you deliver**
- Min 2+ years experience in HR and knowledge in labor law regulations
- Experience in a high volume support function, or fast growing companies is a plus
- French, Dutch and English needed
- Affinity working with different systems for accurate employee administration. We are working with Salesforce, Google Workspace
- Strong relationship-building skills and a supportive approach towards all stakeholders
**Here is our offer**
Diversity, Inclusion & Belonging
More about us
Want to know more about our company vision, culture or career growth opportunities? Have a look on our careers site.
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