Market Launcher

il y a 3 semaines

Brussels, Belgique Sendwave Temps plein

**Who we are**

Sendwave is on a mission to make sending funds to loved ones as easy and affordable as sending a text. What makes us stand out in a sea of similar apps? We deeply care about the diasporas and communities we serve — and that comes with a sense of connection to the markets we operate in. We strive to make life better for everyone who touches our product. That means recognizing and honoring the human experience behind sending money. We do that by remaining fee-free in most of our markets and offering round-the-clock customer care.

Our app is currently available in the United States, United Kingdom, Canada, and parts of Europe, and sends funds to 19 receiving countries for over 500,000 users. We currently havea 4.6-star rating on Trustpilot— people put their faith in us to deliver their money quickly, securely, and affordably. And we’re pretty darn proud of that.

**How we work**

What we’re most proud of though is our brilliant, creative, and tenacious team. Our remote-first workplace means you’ll be working with Sendwavers in Europe, Africa, South America, and the U.S. that all share a core set of Sendwave values. What exactly are those values? Glad you asked.

**Prioritize fearlessly.**
There will always be more problems to solve and opportunities to pursue than we have the capacity for. We’re not afraid to say no and are willing to let fires burn, knowing that to win we must discern and execute decisively on the vital few rather than the important many.

**Take full ownership of the outcomes we’re responsible for.**
Our job is not to do what we can to solve a problem. It's to ensure that problem is solved. If an attempt to solve a problem doesn't work, we seek an alternative. If we need help, we request it, and, if necessary, demand it.

**Forge a diverse team and inclusive culture.**
We believe the challenges we’re addressing will be best met by a truly global, diverse team, working together. We’re not naive to the systemic bias and discrimination that make this easier said than done, so we check our egos, listen deeply, and measure progress towards making this a fundamental part of our success.

**Maximize our rate of learning.**
We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won't work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and individuals — the faster we’ll achieve our mission.

**Embrace embarrassing honesty from ourselves and others.**
We function best when we're open and honest with one another — especially about our challenges and doubts. We lean into uncomfortable conversations and support our colleagues when they do the same.

**Maximize energy, not time spent.**
We measure our own and others’ contributions by objectives reached, not time spent. Living a full life outside of work is necessary for high achievement over the long term.

**In your first few months you’ll**:
Identify the scope of the problems a diaspora community has when it comes to sending money, by embedding yourself in the community, building trust, and asking questions, both via online and offline channels.

Ensure our product fits the community’s needs, via user research and close collaboration with our product team.

Build relationships and negotiate with key partners and channels in the markets to get access to the community in the most efficient ways and make us “viral.” This could entail community events, to Facebook groups, radio or TV shows and more— you’ll have to get creative

Work hand in hand with our digital marketing team, in charge of our paid channels. Use social media, community influencers, and any other methods you see fit to scale the business.

Build and test new user acquisition strategies: Defining hypotheses, analyzing results, and iterating through new tests as we optimize our user acquisition machine.

With your market launcher colleagues, build out our launch playbook further to become even faster and more successful in future markets.

Take full ownership of the growth of the markets assigned to you and foster a productive dynamic with all stakeholders.

**Want to know what it's like to be a Market Launcher at Sendwave? We thought you'd never ask Market Launchers are a key part of jumpstarting new communities of users. Check out this video** **to hear more about the role. In addition, we have linked the HIRING PROCESS HERE**

**What you bring to the table**:

- At least 3 years of work experience, working in fast-paced environments. You don't need to necessarily come from growth, marketing, or startup background. Successful team members have come from the Peace Corps, NGOs, strategy consulting, investment firms, and political campaigns.
- **Fluent in English and French**:

- Native or fluent in another language such as Spanish, Portuguese, or Arabic
- Willingness to travel (25-50%) and some work on weekends

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