Key Account Manager E-commerce
il y a 2 semaines
Kenvue, previously part of the Johnson & Johnson Family of Companies, is currently recruiting for:
**Key Account Manager E-commerce Pharma**
We are recruiting a Key Account Manager E-commerce Pharma, eager to contribute to our vision and bring established E-commerce and/or pharmacy sales expertise to our team.
Your role is to deliver our e-pharmacy business plan objectives & build customer partnerships with our Lead Customers in Belgium. You will be part of the cross-functional E-commerce Squad with all relevant stakeholders to join forces.
This position reports into the E-commerce Sales Lead and is based in Antwerp, BE.
**Who we are**:
At Kenvue, previously part of the Johnson & Johnson Family of Companies and N°1 OTC in Belgium, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands - including Imodium®, Perdolan®, Nicorette®, Sinutab®, Neutrogena® and Motilium® - are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.
**Key responsibilities**:
As a leader within the E-commerce Squad and with a clear owner mindset, your key responsibilities are:
1. Shaping and developing the E-commerce strategy within Pharma BE
2. Be responsible to develop and execute a strong promo and activation plan in order to boldly grow our E-commerce share of everyday care
3. Brilliant End to End execution of our E-commerce strategy to increase mental and physical availability of our iconic brands
**What will you do**
**1.** **Shape and develop the E-commerce business in pharma BE in order to deliver our business objectives**:
- Lead Account planning process to grow our e-pharmacy business and win market share
- Develop the strategic commercial policy for the e-account portfolio, both pure players and omnichannel customers
- Drive Customer Value and Revenue Growth Management initiatives
- Achieve agreed business targets (NTS, Market share, Gross Profit, Distribution,...)
- Analyse channel performances, competitive activities and relevant customer insights
- Negotiate and implement annual national agreements for designated account portfolio, according to the defined brand & channel plans for the total brand portfolio
- Translates insights into actions that challenge the status quo and that reinforce our competitive advantage and drives partnership
**2.** **Brilliant End to End execution of our E-commerce Strategy**:
- You will build Customer Partnerships and will take care of perfect execution of our plans in order to deliver our business targets and develop mitigation plans
- Develop promotional & activity plans that meet the annual revenue and profitability expectations
- Deliver a full Online To Offline integrated Omnichannel plan working with the Customer Activation Team to ensure best in class execution
- Detailed planning & analysis of business performances + follow up budgets for the entrusted customer/assortment area with the aim of optimally assessing and controlling the business situation as well as initiating mitigation plans in the event of detected deviations
**3.** **You will be a key stakeholder in the E-commerce & Pharma Squad to build & develop our e-pharma agenda**:
- Cross-functional cooperation with the relevant stakeholders from (digital) marketing, supply chain, controlling,legal to ensure holistic customer care Drive Customer Centricity always putting customer needs first in our thinking
- Drive Speed & Agility: Builds & reinforce a sense of urgency on key projects; helps others understand the criticality of these efforts
- Supports an environment of diverse and inclusive thinking and perspectives
- Promotes a culture of accountability by improving current performances and taking responsibility
- Mentor peers or other employees
- Analyses the outcome of recent projects; comes up with lessons and data driven decisions
**What we are looking for**
- Master’s degree or equivalent
- Fluency in Dutch, French & English.
- First experience in key account management in the pharmaceutical industry, in the
FMCG sector or alternatively in an E-commerce company with a strong track record of results
- Strong experience in stakeholder mapping, influencer marketing and omnichannel is a plus
- Strategic & conceptual thinking
- Customer obsessed and customer centric attitude + strong relationship builder
- Excellent communication, negotiation and presentation skills.
- You value and demonstrate Owner Mindset, Outside-In Focus and Daring Spirit
- High propensity for collaboration & cross functional ways of working.
- High propensity for analytics, data and IT systems.
**What’s in it for you**
- Be part of the Nr. 1 OTC company in Belgium and shape health outcomes f
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