Operational Trainer

il y a 2 semaines

Brussels, Belgique EVS Temps plein

**Scope**:

- Ensure product knowledge transmission to various external and internal target groups in order to develop their skills and provide them with the tools to master and use EVS products in an optimal way and guarantee high customer satisfaction.
- Contribute to the creation of training tools such as training manuals, tutorials, and e-Learning modules to support the delivery of the training activities
- _Training courses:_
- Deliver training courses on EVS products and solutions to the different target groups identified as being part of the scope of the training activities (Broadcast Companies / Freelancers, Partners, EVS Staff)
- Training courses can be of different formats (ILT Instructor Led Training - classroom training or Virtual Classroom sessions - webinars) and can be conducted in an EVS office or at customer’s facilities.
- _Training programs and content:_

In the second stage, the trainer could:

- Contribute to the definition of training programs and course structures: for initial/basic training, advanced/expert training, continuation training,
- Integrate training programs and build course structures into the Learning Management System
- Create training content:

- Create introductions, course content, associated training/teaching tools, exercises, quizzes/tests
- Support, guide, and supervise external content creators in case this process is outsourced.
- Creation of animations/videos/tutorials (E-Learning content):

- Definition of content, structure and format
- Creation of the E-learning content itself
- Supervision of the content creation process when it is being outsourced
- Cooperation with the Marketing department for the creation of Marketing videos and demo content
- _Other related services:_
- Besides training courses, possibly conduct demos during Tradeshows or on Sales Managers’ request in EVS offices or at customer’s facilities.
- In case of some projects, assist the customer before the On Air date through Dry Run support on the work floor.

Profile
- Good knowledge of some EVS products
- Several years of experience in the broadcast industry
- Show interest in training/teaching methodologies
- Good communication skills - eager in sharing knowledge and experience
- Mastering the local language (German or French/Dutch)
- Proficiency in spoken and written English
- Capacity to create/write structured documents
- Good analytical thinking and capable of decomposing complex concepts in smaller understandable ones
- Customer minded

**Offer**:
You will benefit from working in a friendly, lively environment having ambitious commercial objectives. Our dynamic team brings the best out of motivated potentials. In addition, you will be offered a freelance contract.

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