Sales en Service Excellence Manager Regio
il y a 2 semaines
Inleiding:
Talent rendeert dubbel als het goed ingezet wordt, daar geloven wij in. Bij Q Jobs hebben we daarom binnen de groep het volledige scala diensten in huis om die ambitie hard te maken: van Staffing over alle denkbare HR Services tot Safety & Preventie. Onze bedrijfscultuur? Open en familiaal: bij ons worden de mening en ideeën van iedereen gewaardeerd en geven we de vrijheid om je op je eigen manier te ontplooien binnen het bedrijf.
Taken en profiel:
- Wil je graag lid zijn van het management van Q Jobs? Ben je iemand die het belang van het bedrijf vooropstelt? Lees dan zeker verder Wij zijn momenteel op zoek naar een sales en service excellence manager voor de regio Brussel / Wallonië.
- Taken:
- 1) Strategisch salesbeleid ontwikkelen:
- a. Het uitwerken en voorstellen van een performance mgt aanpak, kantoor overschrijdend voor de hele groep, met als resultaat om tot een uniform salesbeleid te komen met:
- i. Doelstellingen
- ii. KPI’s
- iii. een concreet meetinstrument
- iv. actieplan dat de kantoren kunnen hanteren
- v. optimalisatie/actualisatie minstens 1x per jaar
- b. Coachen van de sales & operations managers bij vragen omtrent de implementatie op de werkvloer en de bijhorende uitdagingen
- c. Opportuniteiten onderzoeken voor sales
- 2) HR-beleid: Recruitment mgt voor de sales
- o aansturing voor de interne rekrutering
- o finaal aanwervingsgesprek en loononderhandeling
- o suggestie en aanbeveling
- 3) PR & Netwerking:
- o employer branding (creativiteit/vindingrijkheid/familiewaarden)
- 4) VTO-beleid
- o Onboarding (vorming) voor instromende medewerkers
Vaardigheden:
- Wie ben je?
- Je hebt min. 10 jaar ervaring in de sector
- Resultaat gedreven
- People manager
- Je hebt commercieel en financieel inzicht
- Je spreekt zeer goed Frans en Nederlands
Aanbod:
- Je komt terecht in een open, informele en familiale groep. Onze oprichtster Tessy Damen neemt ook graag de tijd om iedereen persoonlijk te leren kennen en is zeer betrokken in de onderneming.
- Daarnaast zijn er tal van leuke activiteiten die jaarlijks worden georganiseerd om de familiale sfeer extra in de verf te zetten, bv. personeelsfeest, teambuilding, familiedag, halloweenverkleedparty.
- Werken op zelfstandige basis is mogelijk.
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