Belgium Sales Performance Manager Retail Excellence
Il y a 5 mois
Amplifon is the global leader in the retail hearing care industry.Over 20,000 professionals in 26 countries, coming from more than 100 different nationalities, work every day in a global network of 9,500 points of sales to empower thousands of people to rediscover all the emotions of sound.In Amplifon we believe people are the most important component of our success. Only through investment in talent engagement, professional development, and recognition, our people can express their potential and build a fulfilling career.For our Belgian branch, we are currently looking for a skilled and ambitious
**Sales Performance Manager that can join our Retail Excellence Department.**The Retail Excellence department has the aim to ensure full control of the most relevant business and in store KPIs to drive sales and productivity successfully hitting company targets and guarantee continuous funnel improvement through the best in-store customer experience and an effective operating model.The main task is to lead the Area Managers in all Data visualization and BI activities as well as in the detailed analysis of the sales KPIs in order to the continuous Areas and Shops performance improvement.The
**Sales Performance Manager** will be partnering with key stakeholders within the company, will be part of a dynamic and young team motived to do the extra mile every day. He/she will work on both medium
- and long-term projects also taking care of contingency activities
**Key Accountabilities and Mission**:
- Monitor average length of each funnel segment, setting targets, verifying achievement, and defining action plans if required.
- Work along with IT, Supply chain, Operations and other company functions to reduce unproductive times boosting productivity of our retail structure.
- Ensure Operative Protocols appropriate execution
- regularly share KPIs and best practices among Amplifon Countries with a great focus of KPIs and routines of our Retail structure.
- Guarantee the best in store customer experience, working along with the marketing department and acting as connection point between Strategic Marketing and Field Organization.
- Lead the design, launch and implementation of all projects related to in-store excellence.
**Education**:
- Master's degree in Economics or Engineering or Statistics.
**Experience Required**:
- Expertise in management of complex structures of data and strong inclination to data analysis combined with same attention to business impacts.
- Project management experience especially in Sales and Marketing Areas in International contexts.
- Excellent knowledge of Office package, with advanced expertise in Excel (pivot, statistics formulas) and PowerPoint to assemble and present information
- Knowledge of Power B.I., in addition SQL knowledge will be considered as a plus.
- Experience in industries and Projects where performance maximization is key
- English, French or Dutch, bilingual as a plus
- Datalku, google cloud platform as a plus
**Managerial Skills Required**:
- Strong analytical skills and business acumen
- Relationship building: ability to build and maintain a strong and collaborative team of individuals working toward the same goal.
- Ability to influence direct and indirect stakeholders and work effectively with Amplifon senior leadership team across the organization.
- Ability to balance the big picture and the details.
- Individual career planning, customized trainings, a comprehensive onboarding program, a versatile e-learning program as well as interesting development opportunities
- Flexible working hours and smart home office 2 days/week.
- Outstanding interpersonal and communication skills
- Proven leadership skills
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