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il y a 1 mois
**Société**:
Sodexo propose des **Services** pour améliorer la **Qualité** de **Vie**: le _catering_, le _cleaning_, le _facility management_, la _réception_, la _sécurité_ ainsi que la_ gestion des espaces verts_ et ce dans divers segments tels que Government & Agencies, Senior & Schools, Corporate et Hospitals.
Nos valeurs sont l'Esprit d'**Equipe**, l'Esprit de **Service** et l'Esprit de **Progrès**.
Le bien-être au travail de nos 3000 collaborateurs (dont 54% de femmes) est l'une de nos priorités
**Fonction**:
En tant que Building Ambassador, vous serez responsable de l'expérience client interne et externe et des autres services fournis par la réception, notamment : la gestion du courrier, des services de conciergerie et l'aide lors de l'oganisation des événements.
- Vous avez une bonne communication claire avec le client et êtes le lien entre le client et les collaborateurs;
- Vous assurez le suivi administratif quotidien : planning, facturations, commandes, stock, et utilisez les outils informatiques;
- Vous assurez le suivi opérationnel des soft service en:
- Planning, facturation, commandes
- Reporting
- Vous assurez le suivi opérationnel du plan d'actions sécurité, analyse de risques, toolbox pour les réunions
- Diverses tâches administratives : centralisation et suivi des données, classement, gestion des agendas, correspondances internes & externes, filtrage et réponse aux appels téléphoniques (externes & clients internes).
**Profil**:
Nous recherchons une personne qui:
- Vous disposez d'un diplôme de bachelier ou équivalent - une expérience positive en FM est un plus;
- Vous êtes trilingue néerlandais, français et anglais;
- Vous êtes orienté client et vous proposez un service de qualité ;
- Vous êtes organisée, dynamique et analytique;
- Vous pouvez prendre des responsabilités;
- Vous avez de bonnes connaissances en informatique et vous maîtrisez l’outil Microsoft (Word,Excel, Outlook).
- Vous êtes un teamplayer - One team Approach
**Offre**:
Une fonction passionnante dans une organisation dynamique qui met l’accent sur les possibilités de formation et de développement personnel.
- Un contrat de remplacement de plusieurs mois, un lieu de travail situé à Bruxelles ou Zaventem;
- Une intégration spécifique à l’engagement;
- Un travail temps plein pour un congé de maternité (contrat de remplacement). Vous travaillez du lundi au vendredi de 8h à 18h;
- Un salaire compétitif + des avantages extra-légaux;
- Un environnement de travail agréable au sein d’une équipe motivée.
