Account Manager
il y a 4 semaines
The Account Manager is responsible for the development & implementation of the
strategic plan and for the commercial relationships with his/her direct and indirect
customers. He/she will elaborate, implement and present the strategic plans for his/her
dedicated national customers to the Sales Director in order to realize the turnover and
budget objectives for his client portfolio.
Key Accountabilities
- Ensure the realization of the objectives for his/her customers within the company’s defined
commercial budget and guidelines. He/she will also propose adjustments if necessary.
- Build relations with contractors, architects and technical engineering offices and pre-scribed
the FICHET solution also with end customers
- Negotiate the yearly agreements and the implementation of the Marketing Plans.
- Ensure an efficient, precise and permanent management of his/her actions:
- Develop good relationships with all decision maker within his accounts
- Follow up planned actions and analyze the results
- Update all client files (turnover, volume, investments,..)
- Anticipate future evolutions and recommend ad-hoc studies
- Manage the budgets
- Continuously provide important information in an effective way:
- To the Sales Force regarding national actions / projects of common interest
- To the Sales Director regarding the to him/her dedicated responsibilities
- To all other departments of the company (logistics, after sales,)
- Contribute to the definition and evaluations of the budget and turnover. Work out forecasts.
- Participate in the development of good communication within the company and the
implementation of the company values.
- Ensure the collaboration with the other account managers for optimal collaboration with
other technologies.
of both products and services, always seeking the best performance.
Profile
- Result oriented: Focuses on the delivery of targets, quality and deadlines. Can be counted on
to exceed goals successfully, is constantly and consistently one of the top performers; very
bottom line oriented; steadfastly pushes self for result.
- Negotiation: Can negotiate skillfully in tough situations; can settle differences with
minimum noise; can give win concessions without damaging relationships; can be both
direct and forceful as well as diplomatic; gains trust quickly of other parties to the
negotiations; has a good sense of timing.
- Building relations: builds up and maintains networks of business contacts in and beyond the
company who will contribute to success.
- Communication skills: Communicates trilingual (NL,FR,EN) in appropriate, clear and concise
terms, checks understanding while communicating; is structured and gives accurate and
logical information. Keeps to the point, structures arguments well in a logical approach.
- Action oriented and initiative taker: is action oriented and full of energy for
the things that he/she sees as challenging; seizes opportunities when they
arise.
- Stress Resistant: Maintains control and performance in stressful situations.
Continues to perform effectively under time pressure and in the face of
disappointment, adversity and opposition
Positive minded : positive and enthusiastic mindset
Experience required
- Good knowledge of the security market
- Experience in physical security solutions is a plus
- Experience in B2B environment or indirect sales
- Capable of winning complex sales
- Knowledge of ERP/CRM
Additional requirements
- Be able to present a blank extract from the criminal record
- Holder of a certificate of competence for guarding (Tobback law)
Fichet's core values
- Safety
Safety is the top priority of the group and it is essential that we respect and implement
this commitment at all times. This is the only way to achieve our ambition to
contribute to a safer life for all.
- Customer Satisfaction
We place the customer at the heart of our activity in order to better understand
them and meet their expectations.
- Integrity
We want to be a reliable, honest and an open partner.
- Collaboration
Thanks to teamwork and an understanding of different cultures, we are able to
refine our customer offering.
- Excellence
We intend to offer our customers a high level of quality in all our activities, in terms
Qui sommes nous ?
L’innovation dans la sécurité, notre ADN depuis 200 ans
La sécurité est l’affaire de tous, y prendre part est un métier qui fait sens.
Notre ambition est de proposer des solutions dédiées à la protection des entreprises, services publics, commerces pour faire face aux risques des plus courants jusqu’aux plus extrêmes. Fichet Group mobilise sa créativité et son expertise pour que ses clients puissent vivre en toute sécurité dans un monde où les risques d’attaques sont en permanente évolution.
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