Squad Master International Payments Be
Il y a 6 mois
**Squad Master International Payments BE - Customer Journey Expert_Payment Services (GJA 16)**
Tribe Payment PSS
- 50% work from home
- One of your future colleagues: Marijn Giltay (NL)
**A day in the life of a **Squad Master International Payments BE - Customer Journey Expert_Payment Services**
Together with other CJE’s you will
- Maximize business value through ordering and prioritizing the product backlog features and stories., you are actively involved in the creation of Epics, Features, User Stories and Tasks, in collaboration with business and other IT stakeholders, with the ability to adapt quickly to impediments and challenges.
- Ensure that functional and non-functional requirements are defined and met. Non-functional requirements include, but are not limited to security, resilience, performance, contractual, legal and compliance requirements and obligations. Solve impediments encountered in the development of the Product.
- Build and maintain strong relations with important key-stakeholders (Risk, Legal, Compliance, Audit, service consumers, service providers, Finance, Tax, Sales,..)
- You support country service intake process, (You monitor the performance, process control standards and incidents, you create service reports to ING Countries / ‘service recipients’, you support the Senior Service Owner with management reporting)
- Continuously monitor and improve the overall service:
- You realize the business case and benefit tracking.
- You realize risk assessment process for service improvements.
- You support improvement of internal
- and external supplier management.
- You support Product Area Lead and Product Lead with management reporting.
**How to succeed**
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
- You are pro-active and have a natural drive to act and deliver results on time.
- Excellent team player.
- Take initiative, work accurately and in a structured and disciplined manner, have patience and resilience to handle setbacks.
- Have a sharp eye for details, while not losing the overall picture.
- You are highly self-organizing, pragmatic, and always seek opportunities to improve your work.
- Experience in Payments Services like SEPA Direct Debits, SEPA Classic, SEPA Instant Payments and International Payments
As a Customer Journey Expert_Payment Services** **you will have the opportunity to:
- Personal growth & challenging work environment with endless opportunities to realize your ambitions and grow professionally;
- An informal, dynamic environment with innovative colleagues supporting your endeavors;
- A progressive and agile way of working, where diversity and new ideas are valued.
**The team**
**Your Role and The Team**
ING’s Payment and Settlement Services (“PSS”) aims to further mature, develop and expand ING’s state of the art payments platforms and settlements services. The PSS focusses on delivering payments and settlement services, meeting the expectations of ING’s business lines and beyond, whilst ensuring the basics: safe, secure, compliant, and reliable. The PSS is an independent unit within ING’s CTO domain, reporting directly into ING’s Chief Technology Officer.
The PSS is responsible for providing standardized payments and settlements services to multiple ING business lines (WB, Retail, and others). There is a clear ambition to also look for external commercialization of our payment platforms.
The PSS changes the organization towards a true Services-based organization and to deliver on ambitious promises, we have organized ourselves into a strong strategic and commercially focused organization around our eight services, where our squads working on those products are enabled by clear prioritization, accountability, and capabilities.
The Squad Master is a new role within ING replacing the Product Owner Role.
PSS works according to Agile principles in self-organizing teams. Together with other CJE’s you have an end-to-end responsibility for the development, and you have the main responsibility for the delivery. As our Squad Master, you'll determine what is being worked on within a squad (in consultation with your Product Lead), responsible for meeting the Services KPI’s and decide what the key priorities are. You will also be working in the areas of finance, risk, intragroup sourcing, service/performance management and data analytics.
Would you like to get to know the department better? Book a coffee with the hiring manager, a team member, or the recruiter. In a second phase you could get to know the job content better via a _My Job Your Job_.
-
Customer Journey Expert
Il y a 4 mois
Brussels, Belgique ING Temps plein**Customer Journey Expert / Squad Master - Life Events - End-to-End business owner of product / process management** Employee | CJE Daily Banking & Client First | **Brussels, 100% fixed contract** As a Tribe, we value your work-life balance. We work in a 50% flex working regime. Days in the office are defined according to tribe and team-agreements. **We...
-
Customer Journey Expert
Il y a 6 mois
Brussels, Belgique ING Temps pleinCustomer Journey Expert - Squad Master Digital Service Adoption - Scrum master to boost Digital Service Adoption - 50% working from home **A day in the life of a CJE in the Digi Servengers squad** - Analyze the **needs and behaviours of our customers**, armed with those insights, you will optimize customer journeys to create the best mobile experience. With...
-
Squad Master Insurance
Il y a 4 mois
Brussels, Belgique ING Temps plein**Squad Master Insurance - Business Banking**: **A day in the life of the Head of Business Insurance Value Proposition** - **Understand business insurance drivers **as customer needs, value propositions, distribution channels, legal and competitive environments; - **Be at the core of the strategy definition for business insurance at ING** by translating...
-
Squad Master Insurance
Il y a 7 mois
Brussels, Belgique ING Temps plein**Squad Master Insurance - Private Individuals**: **A day in the life of the Head of Business Insurance Value Proposition** - **Understand business insurance drivers **as customer needs, value propositions, distribution channels, legal and competitive environments; - **Be at the core of the strategy definition for business insurance at ING** by translating...
-
Squad Master
Il y a 4 mois
Brussels, Belgique ING Temps plein**Your role & work environment** Money laundering, Tax evasion and Financial & Economic Crime (FEC) as a whole is affecting directly our economy & social welfare, by distorting prices, stimulating (cyber)crime, diverting resources to sterile sectors, weakening economic & social policies... Huge amounts of dirty money are still circling around us and...
-
Scrum Master
Il y a 7 mois
Brussels, Belgique Bonapolia Temps plein**Accountabilities**: - Drives and coordinates the delivery of Initiatives and Opuses - Organizes ceremonies at Cluster or Tribe level - Brings together relevant stakeholders - Resolves Cluster/Tribe-level impediments - Perform reporting towards relevant stakeholders on Initiative and Opus delivery progress **Knowledge & skills**: - Stimulates other roles...
-
Domain Architect Payments Domain
Il y a 6 mois
Brussels, Belgique ING Temps pleinDomain Architect Payments domain Tech - 50% work from home **A day in the life of an Architect** - He defines and manages loosely coupled and scalable Domain Architecture (end-to-end chains), that is adaptive to change, with sufficient demarcation and decoupling points to other domains; - Breaks down desired (business) themes into epics and features, that...
-
Payments Consultant
Il y a 2 mois
Brussels, Belgique CAPCO Temps plein**Capco - The Future. Now.** **Let’s Talk About You** You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Payments consultant. **Let’s Get Down To Business** We are looking for...
-
Scrum Master
il y a 4 semaines
Brussels, Belgique Brainwave Optigrators LLC Temps pleinMission: 12 months (Extendable). Language: ENGLISH and DUTCH or FRENCH Homework: 3 Days Mission Summary: The Scrum Master is the key reference in a project following an agile framework as the Scrum methodology. He/she ensures the global understanding of the methodology by the squad and helps the team to maximize the project’s result. He/she protects the...
-
Legal Adviser Payments
Il y a 6 mois
Brussels, Belgique Axis Temps pleinFor one of our clients operating in the banking sector, we are looking for a Legal Advisor. As a Legal Advisor, you will be primarily responsible for providing legal services and support for all activities of the Payments & Accounts department. **Description** - You will be primarily responsible for providing legal services, particularly in the following...
-
Scrum Master
Il y a 3 mois
Brussels, Belgique FST Temps pleinWe are seeking a **Scrum Master** to join the APS Channels squad within the Agile Production Services (APS) tribe, responsible for supporting infrastructure solutions such as CFT, Message Queuing, databases, OS validation, and automation. **Responsibilities**: - Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Reviews, Sprint Planning,...
-
Payments engineer
il y a 4 semaines
Brussels, Belgique Monizze Temps pleinMonizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms within HR services. With a focus on delivering comprehensive solutions to businesses, we are adding a new role within the company. We are seeking a Payments Engineer to ensure the seamless operation, maintenance, and optimization of our payment...
-
Payment Solution Architect
il y a 4 semaines
Brussels, Belgique Monizze Temps pleinMonizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms within HR services. With a focus on delivering comprehensive solutions to businesses, we are looking for a Payment Solution Architect. You will be the pivotal link between our business stakeholders and technology partners, driving our payment...
-
Pp Manager
Il y a 2 mois
Brussels, Belgique Amazon Corporate Services Belgium SRL Temps pleinRelevant public policy and advocacy experience on payments and financial services issues, e.g. within corporate public policy, public affairs consultancy, trade associations or government. A keen understanding of EU politics and policy, EU lawmaking processes and government relations. High judgment and ability to make the right trade-offs between priorities,...
-
International Payments Support Specialist
Il y a 3 mois
Brussels, Belgique FST Temps plein**Key Responsibilities**: - Perform root cause analysis for recurring issues and suggest preventive measures and improvements. - Handle escalations from business users, providing guidance and status updates on production issues. - Support system upgrades and patches, ensuring mínimal downtime and smooth transitions. - Document issues and solutions in...
-
Product Owner Test Sparring Partner
Il y a 6 mois
Brussels, Belgique SWIFT Financial Messaging Services Temps pleinAbout the Role Drive the delivery of the TSP squad to ease and speed-up client onboarding for key initiatives such as ISO 20022, Case Management evolution, gpi or securities viewer. - Are you a product owner looking to deliver outstanding customer experience and to work in an agile cross functional team? Do you want to help the financial industry removing...
-
Payment Automation Manager
Il y a 4 mois
Brussels, Belgique Circle K Temps pleinAre you passionate about integrating cutting-edge automation and IT technology with business processes? Do you thrive in a dynamic environment where you can make a significant impact on payment flows and service station operations? If so, we have the perfect opportunity for you! As a **Payment Automation Manager** responsible **for Belgium, the Netherlands...
-
Payment Solution Architect
il y a 4 semaines
Brussels, Belgique Monizze Temps pleinMonizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms within HR services. With a focus on delivering comprehensive solutions to businesses, we are looking for a Payment Solution Architect. You will be the pivotal link between our business stakeholders and technology partners, driving our payment...
-
Payment Solution Architect
il y a 1 mois
Brussels, Belgique Monizze Temps pleinMonizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms within HR services. With a focus on delivering comprehensive solutions to businesses, we are looking for a Payment Solution Architect. You will be the pivotal link between our business stakeholders and technology partners, driving our payment...
-
Vie Sales Associate Payments
Il y a 4 mois
Brussels, Belgique Société Générale Temps plein**Responsibilities**: Societe Generale Global Transaction Banking (GTB) includes payment and cash management, cash clearing services, trade services, factoring and foreign exchange services associated to these activities. GTB integrates all the expertise and services required to facilitate the daily transactional activities of major economic and financial...