Front Office Agent
Il y a 3 mois
**Front Office Agent**:
The focus of this role is on the professional care of our hotel guests - from a warm welcome at check-in to a genuine farewell at departure. Your duties will also include the following:
- Looking after our guests, including check-in and check-out
- Reviewing and processing bookings
- Invoicing, including managing payments, as well as cash transactions and cashing up
- Gaining interdepartmental insights into new areas of activity by working in our multicultural teams
**Benefits**:
- **Bonus program**: The better the guests rate their stay, the higher the bonus
- **Make an international career**: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
- **Staff discounts**: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
- **Develop personally and professionally**: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
- **Celebrate together**: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.
**Qualifications**:
Whether you are a hotel professional or changing careers - you will fit in here Because personality and hosting skills are our priority. You will also:
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open and communicative
- Be a team player and willing to provide assistance across departments - we achieve our results together
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Front Office Agent
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