Senior Av&c Installation Technician
il y a 1 mois
Job Introduction
Serco is the preferred partner for European Institutions and International Organizations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.
**We are hiring a Senior AV&C Installation Technician** for European Commission in Brussels and various locations around Europe.**
Main Responsibilities
- First level technical support of audio‐visual equipment for meeting and conference rooms in the European Commission.
- Operation of AV&C equipment and use of audio and video technologies.
- Organisation, implementation and maintenance of AV and IT support.
- Assistance in meetings with simultaneous interpreting delivery platforms (SIDP).
- Participation in tests and trainings in the use of meeting rooms and virtual platforms.
- Incident resolution and recording in ticketing tool.
- Guidance regarding the use of AV and IT systems for end users.
**LEVEL OF EDUCATION**
Bachelor's degree
**KNOWLEDGE AND SKILLS**
- Knowledge of audio‐visual and IT material, and of multimedia technologies.
- Experience with microphones, sound speakers, video screens, projectors, recording equipment, sound and mixing boards.
- Experience in end user assistance or support of information systems.
- Advanced level of English and/or French, both written and spoken.
- Customer oriented service and good team spirit.
About The Company
Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe
**Why should you join Serco ?**
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.
**We are diverse and inclusive organisation**
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
- If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team_
**Important**
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
- Please contact the recruitment team if needed_
**Data Protection**:
For more information on how the personal data is processed, please see the link Data Protection policy here.
Package Description
- Competitive Salary
- Corporate Benefits Package
- Chance to make a positive difference in a company passionate about diversity and inclusion.
**_Further information available from the Serco Europe Recruitment Team_
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