IT Technician

il y a 1 semaine


Brussels, Belgique Stefanini Group Temps plein

**Job responsibilities**
Desktop Management Services:

- Desktops;
- Laptops / notebooks;
- Mobile devices;
- Printers;
- Conference room set up and auditing;
- Patching from network port or patch panel to device (including in network cabinets and server rooms);
- Software distribution for certain legacy software that cannot be packaged;
- ITSM Tool Service Now Install/Move/Add/Change/Delete (IMACD);
- Deployment of PCs to user location;
- Configuring and deploying telephones;
- Configuring PCs post-image;
- Deploying IT equipment;
- Managing the equipment inventory following a Client approved process
- Managing the equipment lifecycle
- Migrating End User data following Client"s process
- Removing or disposing of IT equipment following a Client approved process
**Job Requirements**
- Good English and Dutch or English and French skills (verbal and written);
- Mastery in Windows 10 and MS Office 365 environment;
- Hardware problems diagnose skills (PC's, laptops, printers etc.);
- ITIL certification is an advantage and ServiceNow skills very welcome;
- Knowledge of remote administrative tools in Windows 10 environment;
- Working knowledge of iPads, iPhones, Android and other mobile devices technology, MDM MAM technologies
- MobileIron or Citrix Hub is really desirable;
- Knowledge of LAN, Wireless and VPN technologies to perform basic troubleshooting;
- Working knowledge of Active Directory and Exchange;
- Experience of Cisco desk phone system;
- Familiar with printer and multi-functional devices connected to a network;
- Familiar with AV systems - support of onsite and offsite conference with different AV or CR systems;
- Willingness to learn new technologies;
- Positive, helpful can do attitude and ability to work with others;
- Strong communication skills, service delivery orientation;
- Ability to cope with stress and workload;
- Organized, structured approach.

Schedule:

- Day shift
- Flexible hours


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