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Senior Technical Solutions Specialist
il y a 3 semaines
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
**Want to be a part of our team?**
The primary responsibility of the Senior PS Technical Solution Specialist is to provide design, configuration and escalated problem management (at expert level) in client environments of high complexity.
**Working at NTT**
1. Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction.
2. Take accountability for overall technical responsibility for a proposed technical solution and will work with internal colleagues to define the roadmap and milestones.
3. Provide pre-sales support identifying opportunities and contributing expertise around the design and configuration requirements in relation to complex RFP / RFI and proposals.
4. Provide user support, assisting with troubleshooting and design, configuration and escalated problem management.
5. Develop technical training materials and conduct training programs and educate engineers on basic technical details.
6. Act as key project team members charged with the analysis of user and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes.
7. Expected to be technology leads for specific technologies and to use their deep knowledge of these technologies to propose enhancements and improvements
**What will make you a good fit for the role?**
**A career at NTT means**:
- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.
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