Principal Technician
il y a 2 semaines
**Principal Technician (DCIS)
- **Working Location**:Mons, Belgium**
- **Language**:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience:
- 3+ years of proven experience in the management of Core Services of a large Enterprise or Organization
- Experience of Windows Administration with relevant certifications; e.g. MCSA/MCSE
- 3+ year experience in maintaining software baselines using WSUS, SCCM, GPO's, and Microsoft Active Directory. At least three-year experience in configuration management and system monitoring using SCOM and LanSweeper
- Excellent knowledge of the entire Microsoft Operating system product line administration: Windows server 2016, 2019,2022 Windows 10/11., Exchange server 2016
- Managing DNS Domains and DNS Resolution on Windows 2016/2019/2022
- Excellent knowledge of implementing and administering large Active Directory (AD) environments
- Good knowledge of maintaining virtualize environments based on VMWare vSphere technology
- Experience in troubleshooting client OS and client software problems
- Experience in Deployable CIS, core services level 3 support
- Driving licenses (B)
**Desirable Qualifications/Experience**:
- Working knowledge of the Microsoft Deployment Kit (MDT Kit)
- Working knowledge on Microsoft RDS services
- Working knowledge on VEEAM Backup and replication
- Managing, maintaining and troubleshooting VMWare ESX, other vSphere products
- Experience in data storage technologies, like vSAN, iSCSI and small SANs (HP MSA)
- Solid appreciation of server, storage and networking hardware
- Good familiarization with HP Blade Server Products and HP rack based servers
- In-depth knowledge on network protocols and network management technology
**DUTIES/ROLE**:
- Will be supporting the Deployable IT Infrastructure
- Under the guidance and coordination with the service owners will maintain the Core Enterprise Services that include: Active Directory, Domain Trusts, Exchange Servers, DNS Management, Group Policy Management and software update services
- Monitor, maintain and keep up to date the operational DCIS assets. This includes, but is not limited to, deploying software updates, including emergency updates, system monitoring, maintaining Active Directory and Implement Service requests
- Use ITSM for resolving incidents, problems and dealing with change requests. The contractor may also be requested to create reports and distribute requests further to the team
- Support the documentation of the new Baseline Deployment Process and shall also support the preparation of the "As Built Guides" and or documentation for the DCIS to be delivered to the NATO CIS Group
- Liaise with the Agency's Centralised Service Desk for incident, problem and change management
- Assist with the planning, coordination and implementation of other smaller infrastructure engineering projects or tasks as directed. Specifically the further deployment of the SCCM architecture
- Book hours spent on this task in electronic timesheets provided by the NCI Agency. Submit for validation a timesheet recording the number of hours spent each month to the Service Manager within three business days after the end of the calendar month. Submit the timesheet with the SM's validation signature as an attachment to the invoice for that month. All tasks undertaken will be based upon an agreement between the SM and the Contractor personnel
- May need to travel in order to perform the duties
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