CRM Specialist Belgium
il y a 2 semaines
We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. We blaze our own trail, one without compromise. We don’t believe in shortcuts; we innovate constantly, and we are relentless in our pursuit of the best. We’re expanding, and we need people who share our vision and want to be part of something different.
**Let us describe the challenge we offer**
As a CRM Specialist you will join the local marketing team and take lead over CRM projects. You will work with projects in all parts of the customer journey - lead generation, customer prospecting and owner & loyalty. You will play an important role in the development of our consumer communication in Belgium and Luxembourg, within the global Polestar guidelines and strategy.
This is a key role reporting into the Digital marketing manager, with multiple touchpoints with other local functions and HQ teams. You’ll be located at our office in Brussels, Belgium.
**What you’ll do**
You create the plan within CRM to drive the CRM initiatives from start to finish. Your projects will cover all areas of the customer journey and vary in size and complexity. They will for example include:
Lead Generation
- Set up and implement digital lead generation campaigns, together with the Digital marketing manager.
- Ensure incoming leads are of high quality and can be processed with GDPR compliancy.
- Work closely with the sales team to optimize the conversion of leads.
Customer Prospecting
- Translate the global automated journeys to the local market needs and languages.
- Optimize and improve conversion focusing on mid-funnel leads.
Owner and loyalty
- Translate the global automated journeys to the local market needs and languages.
- Work closely with the CX team to optimize engagement and loyalty
- Optimize and improve engagement and loyalty focusing on lower funnel leads and clients (including Newsletters).
Content
- Be up to date on and adhere to Polestar’s brand guidelines and tone of voice
- Manage all content and translations in collaboration with translation agency
- Ensure efficient asset management
Data driven
- Responsible for data quality and optimization of the database.
- Analyze available data of all CRM communications to determine impact of content, design, customer journey on visitor behavior and lead generation.
**Who you are**
To be a great fit for this position you have excellent communication and analytical skills with an understanding of customer segmentation. You have a proactive and hands-on attitude and can create processes and establish a scalable way of working within your area. You are passionate about CRM communication and it’s important that you are results driven with an excellent attention to detail.
We also believe you have:
- Knowledge and understanding of Salesforce Marketing Cloud or other Marketing Automation systems. Experience in working with Salesforce Sales Cloud is a plus
- Understanding on compliance and consent from a marketing perspective
- High level of knowledge of Marketing and Sales specializing in either lead qualifying, loyalty best practices or lead conversion
- Proven work experience as a CRM specialist with mínimal 5 years’ experience
- Experience working with a premium brands and products in a digital environment is important, retail or e-commerce experience a plus
- Strong interpersonal skills and proactive approach to problem solving
- Structured and effective with excellent written and verbal communication skills in English, French and Dutch
- Passionate about sustainability and Customer Experience
At Polestar, you will be part of the local marketing team in Belgium and Luxemburg and work closely with our Headquarters in Sweden. Since Polestar’s in a scale up phase you thrive by working in a fast-paced environment.
Are you ready for the journey? Which is electric by the way..
-
Marketing CRM Specialist
il y a 1 semaine
Brussels, Belgique Robert Half Temps pleinRobert Half recherche un spécialiste marketing CRM (H/F/X) à temps plein ou 4/5ème pour un acteur reconnu dans le secteur du divertissement. Il s'agit d'un poste à temps plein ou 4/5ème avec un contrat permanent immédiat. Notre client est une société européenne active dans le secteur du divertissement. Ils sont situé à Neder-Over-Heembeek. Vous...
-
CRM Specialist
il y a 2 semaines
Brussels, Belgique ARHS Developments Belgium Temps pleinCompany Description Arηs is a fully **independent** group of companies specialized in managing complex **IT projects and systems** for **large organisations**, focusing on state-of-the-art software development, business intelligence and infrastructure services. We are composed of 16 entities across 8 countries that are unified by the Arηs Group, with...
-
CRM Specialist
il y a 2 semaines
Brussels, Belgique SB Recruitment and Services Temps pleinVoor onze klant, een grote speler in fashion retail, zijn we op zoek naar een CRM. De functie is gebaseerd in het hoofdkantoor in Brussel. Als CRM Specialist ben jij de specialist in klantrelaties. Je onderhoudt en optimaliseert de klantrelaties en helpt de band tussen het merk en zijn klanten te versteken. **Jouw uitdaging** - Je taken omvatten het...
-
CRM Campaign Specialist
il y a 2 semaines
Brussels, Belgique Golden Palace Casino Sports Temps plein**What you do** Join our team as a CRM Campaign Specialist **Are you passionate about the Customer experience and ready to take on exciting challenges?** As a **CRM Campaign Specialist,** your key role will be to support the CRM Manager in fostering customer relationships, by implementing, analyzing, and planning various CRM campaigns with...
-
SAP CRM Specialist
il y a 1 semaine
Brussels, Belgique Yechte Consulting Temps pleinBelgium, Brussels - Senior - Contract **Hiring Process**: Time to Answer **2 open days**: Process **1 Phone Call**: **1 Onsite Interview**: Days to get an Offer **4 Days after Interview**: **Overview**: **Responsibilities**: - End to End responsibility for resolving assigned incidents/requests - Diagnosing/Analyzing issues and changes, design...
-
Analyste CRM
il y a 2 semaines
Brussels, Belgique Oliver James Associates Temps pleinOliver James s'associe à une entreprise de premier plan dans le secteur bancaire à la recherche d'un **Analyste CRM **SQL Developer pour rejoindre l'équipe Data CRM, dans le domaine du Marketing Campaign Management Position permanente Vous hésitez entre être un spécialiste de la data, faire du marketing ou gérer des projets ? N'hésitez plus, ce job...
-
Oracle CRM Siebel Developer
il y a 2 semaines
Brussels, Belgique Yechte Consulting Temps plein**We are an independent digital consultancy with big ambitions with offices in United Kingdom, Belgium and India and we support a range of businesses, from start ups to enterprises. We supply Business Analysis, Business Intelligence and Project Management to solve organizational problems. We build teams and deliver digital solutions. Our goal is to provide...
-
Business Analyst CRM
il y a 2 semaines
Brussels, Belgique Oliver James Associates Temps pleinOliver James is partnering with a leading pharmaceutical company in Belgium to find a **CRM Business Analyst** to join their team. **The position is open for permanent** **What will you do ?** - Understand business requirements and collaborate with stakeholders to gather and analyze CRM needs. - Translate business requirements into technical...
-
CRM Officer
il y a 2 semaines
Brussels, Belgique Hermès Benelux Temps pleinMission Générale Pour renforcer notre équipe Retail, nous recherchons actuellement un.e CRM OFFICER. Rattaché au Responsable Expérience Client, vous êtes amené(e) à travailler avec l’ensemble des départements de la filiale (IT, contrôle interne, communication, offre produit). Vous jouez un rôle central dans le développement d’une culture...
-
CRM & Social Media Marketing Specialist
il y a 2 semaines
Brussels, Belgique MSC Cruises Temps pleinThe Benelux CRM & Social Media Marketing Specialist is part of the Marketing & Communication team. He\/she maximizes qualitative visibility and optimizes performance of MSC Cruises Benelux in its owned channels (CRM \/ Social Media) to cultivate and grow our public. He\/she can address the right message to the final customers, has a strong focus on customers...
-
CRM Project Manager
il y a 1 semaine
Brussels, Belgique Huble Temps pleinWelcome to Huble - we are an international Elite HubSpot Partner Agency. Huble helps large SMBs and mid-market companies that use HubSpot evolve their marketing, sales and service, and as a result increase market share. We are equally technical, strategic and creative. We believe in striking a balance between professionalism and being human. As a **CRM...
-
CRM/salesforce Consultant
il y a 1 semaine
Brussels, Belgique Synapri Temps pleinSynapri has teamed up with a large and creative Salesforce company in Belgium to find the following local skills: CRM/Salesforce consultants are needed: - Provide private market E2E Salesforce solutions - For a variety of business sectors - 1-5 years of related experience - Conducting Client workshops, proposal assistance, translation of business...
-
Senior SAP CRM Developer
il y a 1 semaine
Brussels, Belgique Capgemini Temps plein**Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...
-
Business CRM Strategy Consultant
il y a 4 semaines
Brussels, Belgique Sia Partners Temps pleinCompany Description Sia Partners is a specialist Management Consulting firm in 1999 and has grown into a global firm with approximately 2500 employees and annual revenue exceeding $400m. Our culture is strongly orientated towards high-quality expertise and delivering excellent results and outcomes for our clients, which include a wide range of multinational...
-
Business CRM Strategy Manager
il y a 3 semaines
Brussels, Belgique Sia Partners Temps pleinCompany Description Sia Partners is a specialist Management Consulting firm in 1999 and has grown into a global firm with approximately 2500 employees and annual revenue exceeding $400m. Our culture is strongly orientated towards high-quality expertise and delivering excellent results and outcomes for our clients, which include a wide range of multinational...
-
Rte/release Manager
il y a 1 semaine
Brussels, Belgique IT Human Resources Temps pleinJob Title: RTE/Release Manager - CRM Program Location: Brussels, Belgium Duration: 6 months or more Rate: €650 - €800 per day (DOE) About the Role: Key Responsibilities: - Lead and coordinate release planning and execution activities for the CRM program. - Manage interdependencies between different streams and releases to ensure smooth delivery. -...
-
Senior Talent Acquisition Partner
il y a 2 semaines
Brussels, Belgique ICF Temps pleinSenior Talent Acquisition Partner ICF is a global management consulting services company with over 7,000 full - and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge...
-
Lead CRM Officer
il y a 1 semaine
Brussels, Belgique Golden Palace Casino & Sports Temps plein**Your future job** - Define strategic roadmap related to CRM and CDP - Provide oversight, leadership, and strategic recommendations for high level technical issues with CRM, audience segmentation and project prioritization/completion - Contribute to the most detailed definition possible of our typical customer profiles - Ensure reporting for the CRM and...
-
Customer Care Specialist
il y a 1 semaine
Brussels, Belgique Golden Palace Casino & Sports Temps plein**CUSTOMER CARE SPECIALIST** **As Customer Care Specialist, you will**: - Guide customers through the desktop and/or mobile devices to assist them in using our services and products; - Help to resolve customers’ queries; - Escalate and follow up internally and externally customers’ queries; - Share knowledge, contribute to team projects and identify...
-
CRM Technology Specialist
il y a 3 semaines
Brussels, Belgique Proximus Group Temps pleinA job at Proximus? You’ll find that everything revolves around the idea ‘Think Possible’. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working...
