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Bruxelles, Région de Bruxelles, Belgique F. Hoffmann-La Roche AG Temps plein
Customer Value Stream Partner page is loaded

Customer Value Stream Partner

Candidatar-se locations Brussels time type Tempo integral posted on Publicado há 2 dias time left to apply Data de término: 11 de abril de 2025 (19 dias restantes para se candidatar) job requisition id 202503-106343

A Roche promove a diversidade, a equidade e a inclusão, representando as comunidades que atendemos. Ao lidar com saúde em escala global, a diversidade é um ingrediente essencial para o sucesso. Acreditamos que a inclusão é essencial para entender as diferentes necessidades de saúde. Juntos, abraçamos a individualidade e compartilhamos a paixão por cuidados excepcionais. Junte-se à Roche, onde cada voz é importante.

A posição

Roche BeLux is looking for a Customer Value Stream Partner (CVSP) to connect customer needs with Roche's Supply Chain network. This role involves understanding the local market, customer requirements, and key partners. The CVSP should have an enterprise-thinking mentality to translate future healthcare changes into actionable opportunities, and demonstrate Roche's values of Passion, Integrity, and Courage with a patient-centric focus.

Would you like to play a crucial role in aligning market needs with supply chain efficiencies? Join us to make a meaningful impact

Your key responsibilities

1. Customer service coordination: optimize and coordinate the customer service department, ensuring efficiency and improvement. Act as backup for Customer Service.

2. Market and supply chain understanding: grasp local market dynamics, customer needs, and stakeholder interests. Transform customer insights into business opportunities and develop customized solutions in collaboration with various partners.

3. Supply chain service provider management: oversee contract management, cost monitoring, procurement, and analytics for service providers. Drive continuous improvement through supply chain analytics and reporting.

4. Electronic Data Interchange (EDI) coordination and e-Health Representation: manage EDI matters with providers and customers. Represent Roche in the Belgian association promoting e-commerce.

5. Reporting and analysis: ensure delivery on time by monitoring backorders, carriers, and 3PL performance. Conduct ad-hoc reporting based on business needs.

Who you are

1. You hold a bachelor's degree or equivalent experience in a relevant field such as Business Administration, Economics, Industrial Engineering, Management, Engineering, or a related area.

2. You are proficient in Dutch, French, and English, with strong communication skills in all three languages.

3. You possess 4-6 years of experience in supply chain and/or finance, demonstrating a proven understanding of these fields.

4. You are highly skilled in business planning, you master MS Excel, and SAP or ERP systems, with strong capabilities in data analysis and operational management.

5. Customer-focused, with strong change management, communication, and project management skills: you commit to meeting customer needs while driving organizational change and optimally managing projects.

6. Open-minded, detail-oriented, flexible, and ethical: you embrace new ideas, pay close attention to details, adapt to changing environments, and maintain high ethical standards.

Why Roche?

1. We are an open and inclusive organization undergoing continuous development. This creates an exciting dynamic full of opportunities.

2. We invest in the growth and development of our colleagues, including you.

3. We do not define your career path; instead, we recognize that it varies for each individual.

4. We encourage you to actively shape your development, and we will support and guide you in this journey.

Discover more about Roche in Belgium and follow us on LinkedIn.

What we offer

1. A dynamic and market-leading company with national and international opportunities.

2. A great place to work, have fun, and make a meaningful impact on patient lives.

3. A people-centered agile work environment where autonomy and decision-making are valued.

4. A culture of diversity and inclusion, where you can be your authentic self.

5. Opportunities for personal and professional development.

If you are interested in learning more about this role, feel free to contact our Talent Acquisition Partner, Sabrina Kolebacki (sabrina.kolebacki@roche.com). Or, click the "apply now" button

Quem nós somos

Na Roche 100,000 pessoas em 100 países estão ultrapassando as fronteiras em cuidados com a saúde. Trabalhando juntos, nos tornamos um dos líderes mundiais em grupos de pesquisas. Nosso sucesso é construído com inovação, curiosidade e diversidade.

A Roche é um empregador que pratica políticas de igualdade de oportunidades.

About Us

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