Client Service Officer
il y a 4 jours
Functieomschrijving We are looking for a Client Support Assistant to temporary support the Private Bankers and Investment Managers in the day-to-day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support. The role will sit in a centralized team reporting to a local manager. Key Accountabilities - You handle general inquiries from clients and assist Private Bankers in all aspects of client services to ensure clients’ needs are met and ensuring a high level of client satisfaction,therefore contributing to client retention - You take ownership of all administrative aspects of a client relationship, including account opening and closing, valuations and other client related documentation, operational account problems. You coordinate marketing events invitations to support Private Bankers - You assist in the account opening and closing process, ensuring that the proper documentation is obtained in line with AML requirements - You take and execute clients’ orders, including but not limited to money market, securities and FX spot transactions; check appropriateness/suitability where required - You process and follow-up to completion of all client payment instructions in a professional and timely manner relating to both internal and external requests; including call backs, signature verification, balance checks, instruction input and record keeping; critically assessing the transaction behavior and keeping the RM informed for AML purposes - You uphold regulatory and compliance policies / procedures to mitigate risks; ensure that the Bank is protected, including ensure stipulated regulatory requirements needed to perform this role are met (such as CPT requirement, attending anti-money laundering training, etc.) - You develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant - You foster strong working relationships with other key departments in the bank - You act within professional, legal and ethical boundaries and guidelines, observing all internal and external compliance regulations and code of ethics and conduct, flagging and managing reputational risks and conflicts issues Profiel You demonstrate relevant industry experience of minimum 5 years in a sales support position, with a genuine interest in Private Banking - Strong team player, also able to meet tight deadlines and multi-task - Self-motivated and goal orientated or proactive with a ‘can do’ attitude - Excellent communication skills and strong interpersonal skills with a flexible approach - Able to work in a high paced environment under pressure - Meticulous, methodical and concise, with a strong attention to detail - Client-oriented and solution-oriented - Professional integrity - Someone with high service standards and attitude, and an open mindset - Eager to contribute to improvement of our processes - Fluent (written and oral) in Dutch, knowledge of French and/or English is a plus - The position is based in Brussels, but you are willing to work 1 day per week from our - Advisory Center in Antwerp or other locations. Aanbod - Attractive salary - Fringe benefits - Company perfectly located in Kraainem Bedrijfsinfo A universal bank, its subsidiaries are present in more than 75 countries.
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Client Service Officer
il y a 3 jours
Bruxelles, Bruxelles, Belgium Unique Brussels Temps pleinDescription: We are looking for a Client Support Assistant to temporary support the Private Bankers and Investment Managers in the day-to-day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support. The role will sit in a centralized team reporting to a local manager. Key...
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Client Administration Officer
il y a 5 jours
BRUXELLES, Belgique Jobted BE C2 Temps pleinEn tant que Client Administration Officer, vous aurez les responsabilités suivantes : - Gérer et traiter les données administratives liées aux comptes clients ; - Assurer le suivi des dossiers en conformité avec les réglementations en vigueur ; - Collaborer avec les équipes internes pour garantir une communication fluide et efficace ; - Préparer et...
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Client Service Officer
il y a 2 jours
BRUXELLES, Belgique Jobted BE C2 Temps pleinDescription: We are looking for a Client Support Assistant to temporary support the Private Bankers and Investment Managers in the day-to-day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support. The role will sit in a centralized team reporting to a local manager. Key...
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Assistant Service Clients
il y a 3 jours
Bruxelles, Belgique Wonderbox Temps pleinWonderbox is the European specialist in giftboxes and in the leisure activities sales on Internet. With nearly 600 employees and a turnover of 350 million euros, our products are distributed in France, Spain, Italy, Belgium, Switzerland, the Netherlands, Portugal, Denmark, Sweden, Norway and the USA. Our mission? Make our customers' dreams come true and...
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Assistant Service Clients
il y a 2 jours
Bruxelles, Belgique Wonderbox Temps pleinWonderbox is the European specialist in giftboxes and in the leisure activities sales on Internet. With nearly 600 employees and a turnover of 350 million euros, our products are distributed in France, Spain, Italy, Belgium, Switzerland, the Netherlands, Portugal, Denmark, Sweden, Norway and the USA. Our mission? Make our customers' dreams come true and...
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Collaborateur Service Client – Technique
il y a 7 jours
BRUXELLES, Belgique Jobted BE C2 Temps pleinEn tant que Collaborateur Service Client – Technique, vous renforcez une équipe Qualité dynamique à Bruxelles. Vous traitez des dossiers techniques, des plaintes et contribuez à l'amélioration des processus. Un travail à fort impact pour les talents orientés vers la qualité. Postulez dès maintenant ! Vos tâches sont les suivantes - Vous analysez...
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Middle Officer
il y a 2 semaines
BRUXELLES, Belgique Jobted BE C2 Temps pleinFunctieomschrijving Responsibilities: The candidate will oversees the middle office activities done by Lombard Odier and support the sales in their operational requests and acts accordingly in the tools. They are also administrative task linked to the KYC/AML of the clients to manage. The candidate needs to be flexible to help on the different parts of the...
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Responsable Service Clients
il y a 4 jours
Bruxelles Uccle, Belgique Physical Coaching Academy Temps pleinEn tant qu'assistan(e) à notre service clientèle, vous jouerez un rôle clé dans le bon fonctionnement de nos activités de formation et de l'expérience de nos étudiants. Vos principales responsabilités seront: **Assurer le premier contact** avec nos prospects et les accompagner dans leur processus d'inscription. **Effectuer un suivi proactif des...
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Receptionist - Office Services Assistant
il y a 1 semaine
Bruxelles Ixelles, Belgique O'Melveny Temps pleinEssential Duties and Responsibilities: - Greet visitors, answer telephone, screen and direct calls. - Conference room set up and clean up, including monitoring conference room schedule - Preparing offices and workstations for new hires, international visitors - Placing maintenance requests with vendors and building management - Handling mail and packages...
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Aml Officer
il y a 1 semaine
Bruxelles Auderghem, Belgique Quintet Private Bank Temps plein**Purpose of the Job**: Are you looking for a new professional challenge in a team that strives for excellence and growth, in a dynamic, innovative, and caring environment? Do you enjoy both a local and international work environment? Are you sensitive to sustainable finance and diversity? Then join us! Puilaetco is the Belgian branch of Quintet group...
