Support Operations Specialist

il y a 2 jours


Antwerpen, Flandre, Belgique Nobi Smart Lights Temps plein

Nobi Smart Lights is a rapidly growing Belgian scale-up on a mission to empower senior citizens. We're passionate about enabling seniors to live independently, happily, and with dignity.

As a Support Operations Specialist, you'll work closely with technical support, product teams, and operations to improve ticket-handling efficiency.

Your responsibilities include:

  • Managing tickets and dispatching them to the right teams.
  • Collaborating with technical teams to resolve customer issues.
  • Identifying recurring issues and suggesting improvements to reduce support workload.

We're seeking a patient listener who can handle user queries with empathy and efficiency. Previous experience in customer support, dispatching, or helpdesk operations is required.



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