Innova - End - to - End Process Owner - Order - to - Cash (O2C)
il y a 1 jour
Are you passionate about driving seamless processes, optimizing SAP systems, and leading digital transformation? We're looking for an experienced End-to-End O2C Process Owner to shape, standardize, and elevate our global Order-to-Cash processes.⭐ what you'll doAs the O2C Process Owner, you will oversee the full lifecycle of the Order-to-Cash process — from order entry to revenue collection. You'll design the global O2C blueprint, guide SAP transformation initiatives, and collaborate closely with cross-functional teams to ensure operational excellence.key responsibilitiesend-to-end process leadershipOwn and design the global O2C processStandardize processes across business unitsMaintain process MAPS, controls, and KPIscontinuous improvement & innovationIdentify automation and digitization opportunitiesExplore SAP innovations (AI, predictive analytics, automation)Lead pilots and proof-of-conceptsgovernance & SAP designRepresent O2C in design boardsApprove functional proposals and ensure compliancePrioritize O2C requirements and validate solutionscross-functional collaborationWork with Finance, Sales, IT, Customer Service, LogisticsLead workshops and translate business needs into SAP functionalityEnsure seamless integration with CRM, billing, and financial systemschange & Data managementLead change impact assessmentsSupport training and communicationEnsure data quality, standards, and migration readinessprocess & system deploymentSupport end-to-end SAP implementation phasesValidate solutions and sign off on Go-Live readinesswhat you bring7+ years experience in O2C process management, ideally in international settingsStrong SAP expertise—S/4HANA, SD, FI-AR, and integration pointsBackground in large ERP or Finance transformation programsExcellent communication and stakeholder management skillswho you'll work withYou'll collaborate daily with teams inFinance (AR, Treasury)Sales & Customer ServiceIT & SAP teamsChange ManagementDigital / InnovationlanguagesEnglish + Dutch or French required
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Molenbeek-Saint-Jean, Belgique Innova Temps pleinProcess Analyst - servicing transformation projectA major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives.We are looking for an experienced Process...
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Molenbeek-Saint-Jean, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation ProjectA major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives.We are looking for an experienced Process...
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Talencia Consulting
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Satellit - Back-end Developer
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Molenbeek-Saint-Jean, Belgique Satellit Temps pleinBack-end DeveloperJoin an agile product organization within a national social insurance institute to develop pension applications and manage electronic exchange of social security data across Europe. Responsibilities include translating functional analyses into technical specifications, validating with analysts, resolving second-line bugs, and collaborating...
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SCRUM MASTER EXPERT!!
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Molenbeek-Saint-Jean, Belgique Experis Temps pleinSCRUM MASTER EXPERTWe are seeking an experienced Scrum Master to join one of the two Professional Loans Squads within the Channels and Customer Experience - Enterprises Tribe.Prior exposure to setting up Agile teams is considered an advantage.Strengthening the team's overall performance.Team & Product Owner SupportLead the continuous improvement efforts...
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Innova - Customer Complaints Officer (Banking)
il y a 1 jour
Molenbeek-Saint-Jean, Belgique Innova Temps pleinDo you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team?Then the position of Complaints Case Manager might be just for you!Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better experience...
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Innova - CRM & Customer Experience - Analyst / Architect
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Molenbeek-Saint-Jean, Belgique Innova Temps pleinWe're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions.what you'll doEvaluate and select the right CRM and...
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Innova - CRM & Customer Experience - Analyst / Architect
il y a 1 jour
Molenbeek-Saint-Jean, Belgique Innova Temps pleinWe're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions.Evaluate and select the right CRM and Contact...
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SCRUM MASTER EXPERT!!
il y a 1 jour
Molenbeek-Saint-Jean, Belgique Experis Temps pleinSCRUM MASTER EXPERTWe are seeking an experienced Scrum Master to join one of the two Professional Loans Squads within the Channels and Customer Experience - Enterprises Tribe.Your initial mandate will consist of building a new squad from the ground up. Prior exposure to setting up Agile teams is considered an advantage.Once the squad is operational, you will...
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Team Manager
il y a 1 jour
Molenbeek-Saint-Jean, Belgique Satellit Temps pleinSenior Project Manager / Team LeaderJob Overview:Lead an internal development team in a large digital transformation initiative, overseeing end-to-end IT delivery, service management and team development using Agile and other methodologies."Key Responsibilities:Manage the entire project lifecycle from requirement gathering to production deployment.Coordinate...