Innova - CRM & Customer Experience - Analyst / Architect

We're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions.what you'll doEvaluate and select the right CRM and...

Over AMP AMP (bpost group) is het grootste persverdelingsbedrijf van België. Vanuit 5 distributiesites en kantoren in Vlaanderen, Brussel en Wallonië bedienen we 4.500 persverkooppunten en verdelen we dagelijks 425.000 magazines en 260.000 kranten. Heden versterken we verder onze positie door uit te breiden in de distributie van boeken en van food en...

Over AMPAMP (bpost group) is het grootste persverdelingsbedrijf van België. Vanuit 5 distributiesites en kantoren in Vlaanderen, Brussel en Wallonië bedienen we 4.500 persverkooppunten en verdelen we dagelijks 425.000 magazines en 260.000 kranten. Heden versterken we verder onze positie door uit te breiden in de distributie van boeken en van food en...

Over AMPAMP (bpost group) is het grootste persverdelingsbedrijf van België. Met 500 werknemers bouwen we het grootste en meest winstgevende netwerk pers- en buurtwinkels in België. Vanuit 5 distributiesites en kantoren in Vlaanderen, Brussel en Wallonië bedienen we 4.500 persverkooppunten en verdelen we dagelijks 425.000 magazines en 260.000 kranten....

Process Analyst - Servicing Transformation ProjectA major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives.We are looking for an experienced Process...

Process Analyst - servicing transformation projectA major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives.We are looking for an experienced Process...

Do you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team?Then the position of Complaints Case Manager might be just for you!Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better experience...

Are you passionate about driving seamless processes, optimizing SAP systems, and leading digital transformation? We're looking for an experienced End-to-End O2C Process Owner to shape, standardize, and elevate our global Order-to-Cash processes.⭐ what you'll doAs the O2C Process Owner, you will oversee the full lifecycle of the Order-to-Cash process —...

Do you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team?Then the position of Complaints Case Manager might be just for youEvery complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better experience...

Environnement de travailAu sein de l'Office des Etrangers, notre mission est de créer des applications accessibles, efficaces et conviviales qui répondent aux besoins de nos divers utilisateurs. L'Office des Etrangers travaille actuellement à la refonte de son environnement de travail numérique interne dans le cadre du programme eMigration. Dans ce...