Field ICT Mobile Implementation Officer
il y a 2 semaines
CONTEXT Within MSF OCB (Operations Center Brussels), the ICT unit provides services to the Countries of operations teams (about 6000 users) in about 40 countries around the world and to +/- 500 users at the head office in Brussels.The ICT OCB unit is a field-centric and people-inspired team. Our vision is to give MSF the digital means to improve its humanitarian and medical impact. We aim to deliver and maintain a suitable, reliable and secure digital ecosystem that meets MSF's operational and organizational needs. This ecosystem enables new, more efficient ways of working, enhances cross-functional collaboration between functional departments, and fosters exploration and innovation.MSF's OCB projects worldwide require a robust ICT ecosystem to operate effectively and efficiently. The Field ICT team ensures that MSF OCB has a strong ICT ecosystem in its projects, supporting ongoing digital transformation processes.Typical ICT solutions in the field are a balanced mix of technology, human capital, and pragmatism. The Field ICT team analyses, prototypes, implements, and supports these solutions.As Field ICT MIO, you have an in-depth understanding of the ICT ecosystem in the countries of operations and projects and provide hands-on technical support and knowledge sharing. You liaise with Field ICT Support Specialists and with the "Infrastructure and DevOps" teams for 3rd line support and external vendors to ensure that any incidents or issues are properly resolved. You will be specifically dedicated to the roll-out of our new "Endpoints Management solution" across all of MSF OCB's projects.MAIN RESPONSIBILITIES Develop and maintain effective collaboration with ICT Officers and Logs in the field, members of the Front Office and Back Office of the logistics department, as well as with other relevant stakeholdersDevelop a technical mentoring relationship with ICT OfficersParticipate in the deployment and maintenance of MSF and third-party applications, as well as the deployment and configuration of terminals (PC, smartphone, etc.)Prepare and deliver ICT trainings to ICT Officers and LogsSupport the preparation and maintenance of technical documentation, guidelines and supporting documents. Make sure they are communicated them through the appropriate channelsRespond to user requests and help them troubleshoot any hardware or software issuesProvide, if need be, adequate support when recruiting ICT related peopleAssess in the field the possibilities and benefits of intersectional collaboration in ICTAssign support tickets to relevant members of the ICT unitManage incidents, problems, and user requests within the scope of your competences and assignmentsEscalate complex issues to 3rd level support and track their resolutionMaintain logging of all detected software or hardware issues, and their resolution in your assignmentsProactively analyze support logs and propose improvementsParticipate in defining and updating the ICT ecosystem and ensure that everything is properly implemented and documentedParticipate in and promote configuration management for ICT devicesPrepare and execute project visitsPropose new technologies and solutions based on findings in the projectsREQUIRMENTS Education & ExperienceBachelor's degree in computer science, Information Systems Management, or equivalent work experienceMinimum 3 years of experience in providing IT and support servicesExperience in project management is an assetExperience with NGOs in similar contexts and/or MSF experience is a strong assetCompetenciesHard skills: Strong knowledge of troubleshooting and administration of Microsoft operating systemsKnowledge of Fortinet, LDAP, Synology, NixOSKnowledge of GLPI and Intune is a strong assetKnowledge of communication technologies: cellular, VSAT, ADSL, WiMAX, fiber optics, HF/VHFGood understanding of PC hardware installation and configurationExperience using and configuring processes in an IT service management toolHands-on experience with various operating systems and devices (OS X, Android, iOS, etc.) will be an assetHands-on experience in network administration, security technologies and architectures: firewall, internet proxy, load balancing, VPN solutions, application security will be an assetKnowledge of PowerShell scripting language will be an assetKnowledge of virtualization technology will be an assetSoft skills: Ability to understand the needs and constraints of MSF operationsAbility to adapt to changing circumstances, contexts, tasks, responsibilities and peopleGood communication skillsGood analytical and problem-solving skillsAbility to engage, develop and maintain mutually beneficial professional relationships with users and various stakeholdersCross-cultural awarenessResults, quality and services orientedAbility to work under pressure and manage multiple prioritiesLanguagesProficient level in English, both oral and written is mandatoryGood knowledge of French is a strong assetOther commonly used MSF operational languages (Spanish, Arabic, Portuguese) are an assetCONDITIONS Expected starting date: February-March 2025Location: Brussels (Belgium)*¹ or homebased *²
- ¹ Due to administrative constraints, given the duration of the contract, candidates might already need to have the permanent right and/or a valid work permit
- ² The contractual conditions will be established based on the country of residence, on administrative / legal constraints and in respect of MSF function grids and salary policies
-
Field ICT Mobile Implementation Officer
il y a 2 semaines
Bruxelles, Belgique Médecins Sans Frontières Temps pleinCONTEXT Within MSF OCB (Operations Center Brussels), the ICT unit provides services to the Countries of operations teams (about 6000 users) in about 40 countries around the world and to +/- 500 users at the head office in Brussels. The ICT OCB unit is a field-centric and people-inspired team. Our vision is to give MSF the digital means to improve its...
-
Field ICT Mobile Implementation Officer
il y a 2 semaines
Bruxelles, Belgique Médecins Sans Frontières Temps pleinCONTEXT Within MSF OCB (Operations Center Brussels), the ICT unit provides services to the Countries of operations teams (about 6000 users) in about 40 countries around the world and to +/- 500 users at the head office in Brussels. The ICT OCB unit is a field-centric and people-inspired team. Our vision is to give MSF the digital means to improve its...
-
Médecins Sans Frontières
il y a 1 semaine
Bruxelles, Belgique Médecins Sans Frontières Temps pleinContext Within MSF OCB (Operations Center Brussels), the ICT unit provides services to the Countries of operations teams (about 6000 users) in about 40 countries around the world and to +/- 500 users at the head office in Brussels. The ICT OCB unit is a field-centric and people-inspired team. Our vision is to give MSF the digital means to improve its...
-
Médecins Sans Frontières
il y a 2 semaines
Bruxelles, Belgique Médecins Sans Frontières Temps pleinContext Within MSF OCB (Operations Center Brussels), the ICT unit provides services to the Countries of operations teams (about 6000 users) in about 40 countries around the world and to +/- 500 users at the head office in Brussels. The ICT OCB unit is a field-centric and people-inspired team. Our vision is to give MSF the digital means to improve its...
-
Médecins Sans Frontières
il y a 2 jours
Bruxelles, Belgique Médecins Sans Frontières Temps pleinContextWithin MSF OCB (Operations Center Brussels), the ICT unit provides services to the Countries of operations teams (about 6000 users) in about 40 countries around the world and to +/- 500 users at the head office in Brussels.The ICT OCB unit is a field-centric and people-inspired team. Our vision is to give MSF the digital means to improve its...
-
IT Technology Officer
il y a 2 semaines
Bruxelles, Belgique Médecins Sans Frontières Temps pleinWithin MSF OCB (Operations Center Brussels), the ICT unit provides services to the Countries of operations teams (about 6000 users) in about 40 countries around the world and to +/- 500 users at the head office in Brussels. The ICT OCB unit is a field-centric and people-inspired team. Our vision is to give MSF the digital means to improve its humanitarian...
-
IT Technology Officer
il y a 2 semaines
Bruxelles, Belgique Médecins Sans Frontières Temps pleinWithin MSF OCB (Operations Center Brussels), the ICT unit provides services to the Countries of operations teams (about 6000 users) in about 40 countries around the world and to +/- 500 users at the head office in Brussels. The ICT OCB unit is a field-centric and people-inspired team. Our vision is to give MSF the digital means to improve its humanitarian...
-
Implementation Manager
Il y a 4 mois
Bruxelles, Belgique Paradigm Temps pleinParadigm is de instelling van openbaar nut die verantwoordelijk is voor de digitalisering van het Brussels Hoofdstedelijk Gewest. Wij ondersteunen onze klanten - de Brusselse openbare instellingen - in hun digitale transitie. Werken voor Paradigm betekent een reële impact hebben op het dagelijkse leven van de Brusselaars. Job title Iristeam vzw biedt de...
-
ICT Talents
il y a 2 semaines
Bruxelles, Belgique ICT Talents Temps pleinKlaar om je expertise in te zetten en een sleutelrol te spelen in dit IT-team? We hebben een spannende kans voor een System Engineer die klaar is om de touwtjes in handen te nemen en de IT-infrastructuur naar een hoger niveau te tillen!JobomschrijvingAls Senior Microsoft System Administrator ben jij de held achter de schermen die de Microsoft-gebaseerde...
-
ICT Talents
il y a 2 semaines
Bruxelles, Belgique ICT Talents Temps pleinKlaar om je expertise in te zetten en een sleutelrol te spelen in dit IT-team? We hebben een spannende kans voor een System Engineer die klaar is om de touwtjes in handen te nemen en de IT-infrastructuur naar een hoger niveau te tillen! Jobomschrijving Als Senior Microsoft System Administrator ben jij de held achter de schermen die de...
-
ICT Talents
il y a 2 semaines
Bruxelles, Belgique ICT Talents Temps pleinKlaar om je expertise in te zetten en een sleutelrol te spelen in dit IT-team? We hebben een spannende kans voor een System Engineer die klaar is om de touwtjes in handen te nemen en de IT-infrastructuur naar een hoger niveau te tillen! Jobomschrijving Als Senior Microsoft System Administrator ben jij de held achter de schermen die de...
-
Vacancy: Task Force Ukraine Assistant
Il y a 6 mois
Bruxelles Etterbeek, Belgique European Association for Local Democracy Temps pleinALDA is looking for a Task Force Ukraine Assistant - Field Officer. He/she will work under the supervision of ALDA’s Secretary General, the Head of the Implementation Unit and the Task Force Ukraine Coordinator; he/she will liaise with all the colleagues of the team, also with the staff of the Chisinau office and the Southern Caucasus and Central Asia...
-
Paradigm - Implementation Manager
il y a 2 semaines
Bruxelles, Belgique Paradigm Temps pleinIristeam vzw biedt de ondersteuning in IT medewerkers alsook bijstand en dienstenprestatie op het gebied van digitale transitie en IT-diensten voor haar leden. Iristeam heeft 650 mensen in dienst en fungeert als kenniscentrum. Tot de leden behoren 150 besturen en organisaties die op gewestelijk of lokaal niveau actief zijn in het Brussels Gewest. Het...
-
Paradigm - Implementation Manager
il y a 1 semaine
Bruxelles, Belgique Paradigm Temps pleinIristeam VZW biedt de ondersteuning in IT medewerkers alsook bijstand en dienstenprestatie op het gebied van digitale transitie en IT-diensten voor haar leden. Iristeam heeft 650 mensen in dienst en fungeert als kenniscentrum. Tot de leden behoren 150 besturen en organisaties die op gewestelijk of lokaal niveau actief zijn in het Brussels...
-
SANDER. - IT Solution
il y a 2 semaines
Bruxelles, Belgique SANDER. Temps pleinFan de tech et prêt(e) à relever des défis passionnants ? Cette aventure est faite pour toi !Notre partenaire incarne l'innovation et l'excellence, offrant un environnement où la technologie et la créativité se rencontrent pour façonner l'avenir. Rejoignez une équipe dynamique qui révolutionne les services avec des solutions tech avant-gardistes, le...
-
SANDER. - IT Solution
il y a 2 semaines
Bruxelles, Belgique SANDER. Temps pleinFan de tech et prêt(e) à relever des défis passionnants ? Cette aventure est faite pour toi ! Notre partenaire incarne l'innovation et l'excellence, offrant un environnement où la technologie et la créativité se rencontrent pour façonner l'avenir. Rejoignez une équipe dynamique qui révolutionne les services avec des solutions tech avant-gardistes,...
-
Microsoft System Engineer H/F
il y a 3 semaines
Bruxelles, Belgique Smals Temps pleinChez Smals, plus de 2000 professionnels façonnent, chaque jour, l’avenir en s’investissant dans « l’ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée dédiée...
-
Microsoft System Engineer H/F
Il y a 2 mois
Bruxelles, Belgique Smals Temps pleinChez Smals, plus de 2000 professionnels façonnent, chaque jour, l’avenir en s’investissant dans « l’ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée dédiée...
-
Architecte Technique .NET
il y a 2 jours
Bruxelles, Belgique Travaillerpour.be Temps pleinIl y a au moins 1 poste vacant au sein du Service d'Encadrement ICT du SPF Economie, P.E., Classes moyennes et Energie (North Gate, 16 boulevard du ROI Albert II, 1000 Bruxelles). Dans un contexte économique belge et international en pleine mutation, la mission du SPF Economie, P.Le service d'encadrement ICT (S3) y contribue en mettant à disposition une...
-
Information Security Officer
Il y a 6 mois
Bruxelles Saint-Gilles, Belgique Select iStorm Temps pleinDefine the overall information security policy and ensure its implementation. - Propose necessary enhancements to maintain a high level of security through continuous monitoring and vigilance. - Establish a roadmap and execute requirements to enforce policies and ensure system and data integrity. - Educate and inform colleagues about the importance of...
