Senior Process Analyst
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FEDERALE OVERHEIDSDIENST ECONOMIE, KMO, MIDDENSTAND EN ENERGIE is seeking a Freelance Senior Process Analyst to strengthen the B2C customer journey team. The role focuses on end-to-end process design, BPMN mapping and improvement initiatives across the customer lifecycle, from initial contact to installation and invoicing.
You will collaborate with Customer Journey, Customer Experience, IT, Web and Sales teams, manage multiple improvement projects concurrently, and ensure changes are translated
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Freelance Senior Process Analyst
Il y a 3 heures
Brussels, Brussels, Belgique Jobat Temps pleinOur client is a leading organisation in the Belgian telecommunications sector, currently strengthening its customer journey and process management team.The team is responsible for continuously improving the B2C customer journey, from the initial customer interaction through to installation and the first invoicing processes.We are looking for an experienced...
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Freelance Senior Process Analyst
Il y a 3 heures
Brussels, Brussels, Belgique Michael Page Temps pleinFEDERALE OVERHEIDSDIENST ECONOMIE, KMO, MIDDENSTAND EN ENERGIE Wat: Frequentie: Dagelijks Wekelijks Freelance Senior Process Analyst - B2C Customer Journey Our client is a leading organisation in the Belgian telecommunications sector, currently strengthening its customer journey and process management team. The team is responsible for continuously improving...
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Freelance Senior Process Analyst
Il y a 12 heures
Brussels, Brussels, Belgique Michael Page International (Belgium) Temps pleinImprove end-to-end customer journeys within a major Belgian organisationWork at the intersection of Customer Experience, Business and ITAbout Our ClientOur client is a leading organisation in the Belgian telecommunications sector, currently strengthening its customer journey and process management team.The team is responsible for continuously improving the...
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Freelance Senior Process Analyst — End-to-End B2C CX
Il y a 12 heures
Brussels, Brussels, Belgique Michael Page International (Belgium) Temps pleinMichael Page International (Belgium) is seeking a Freelance Senior Process Analyst for a major Belgian organisation in the telecommunications sector. You will improve end-to-end B2C customer journeys, bridging Customer Experience, Business and IT.You will map processes using BPMN, identify pain points from Voice of Customer feedback, and collaborate with...
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Business/Process Analyst
Il y a 24 heures
Brussels, Brussels, Belgique We ARE Recruitment Group Temps pleinJob Title: Business/Process Analyst Mission Join a leading European transmission system operator to support the digital transformation of critical energy infrastructure. You will play a key role in harmonizing business processes, supporting the energy transition, and enabling deeper digitalization across operations. Role Summary We are looking for a Process...
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Process Analyst
Il y a 3 heures
Brussels, Brussels, Belgique OPTIMUS IT SERVICES Temps pleinSenior Business / Process Analyst – FinanceWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Key ResponsibilitiesEnsure proper and detailed documentation of Finance processes, procedures and organizational structures within the outsourcing scope.Drive...
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Process Analyst
Il y a 3 heures
Brussels, Brussels, Belgique Cream Consulting Temps pleinWHAT IS CREAM ALL ABOUT? We could be a Cream Factory, a cooking blog or even a detective agency... But in reality, we are a Business & Technology consulting company, active in large organizations and industry leaders in Banking, Insurance, Telecom, Energy, & Transport. The Cream recipe - 1/3 Personal development - 1/3 Collective intelligence - 1/3...
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Business & Process Analyst
Il y a 3 heures
Brussels, Brussels, Belgique Editx Temps pleinAbout this vacancyAs a Business & Process Analyst, you play a pivotal role in bridging business needs, operational processes, and technology solutions. You work closely with stakeholders across the organization to analyze business requirements, optimize processes, and translate needs into clear, actionable deliverables.This role combines traditional business...
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Business Process Analyst
Il y a 3 heures
Brussels, Brussels, Belgique Innova Solutions Temps pleinJob Title: Business Process Analyst Job Type: Contract Who can apply: AnyoneLocation: Brussels BelgiumLanguage: English and FrenchWork regime: Hybrid (2 days/week onsite)Keywords: BPMN, as-is & to-be, EA, Jira, DevOps The information below covers the role requirements, expected candidate experience, and accompanying qualifications.Position Overview: Our...
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Business Process Analyst
Il y a 12 heures
Brussels, Brussels, Belgique Linkedin Temps pleinJob Title: Business Process Analyst Job Type: Contract Who can apply: Anyone Location: Brussels Belgium Language: English and French Work regime: Hybrid (2 days/week onsite) Keywords: BPMN, as-is & to-be, EA, Jira, DevOps Position Overview: Our client is a leading company in the energy sector, renowned for its expertise in transmission and...
