SPOC - Claims Management Officer
il y a 7 jours
Een ongeval kan op elk moment gebeuren. Op zo'n moment is een vlotte en professionele aanpak cruciaal om chauffeurs zo snel mogelijk weer op weg te helpen. Als Schadebeheerder speel jij een sleutelrol in dit proces.
Jouw verantwoordelijkheden:
- Schadedossiers openen en opvolgen: Je zorgt voor een correcte registratie en opvolging van schadeclaims en garandeert een uitstekende service.
- Documenten verzamelen en analyseren: Aangifteformulieren, politieattesten en verzekeringsdocumenten – jij houdt alles nauwkeurig bij.
- Coördineren van het schadeherstel: Je bepaalt welke herstellers en expertisebureaus nodig zijn en schakelt makelaars en verzekeraars in.
- Eerste aanspreekpunt: Je staat voortdurend in contact met leveranciers, derden en interne accountmanagers en houdt hen op de hoogte van de voortgang van dossiers.
- Samenwerking met reparatiebeheer: Je bewaakt de herstellingstermijnen en zorgt voor een vlotte doorstroming van informatie.
- Je staat klanten bij en onderneemt actie om klachten op te lossen.
Om als schadebeheerder aan de slag te gaan beschik je over het volgende profiel:
- Bachelordiploma in financiën, verzekeringen of een vergelijkbare richting.
- e spreekt en schrijft vlot Nederlands en Frans.
- Commercieel ingesteld naar deklanten toe.
- Nauwkeurig en stressbestendig, ook onder druk.
- Analytisch denkvermogen: Je doorgrondt dossiers snel en zet de juiste stappen.
- Oog voor detail en sterke opvolging.
- Verantwoordelijkheidsgevoel: Jouw interpretatie van dossiers bepaalt mee het verloop van procedures.
- Je werkt resultaatgericht en draagt bij aan de positieve werksfeer
Naast een competitief salaris biedt deze werkgever een aantrekkelijk extralegaal voordelenpakket de schadebeheerder, waaronder:
- Maaltijd- en ecocheques voor extra financiële voordelen.
- Uitgebreide verzekeringen: hospitalisatie-, polikliniek-, tandarts- en groepsverzekering.
- Werk-privébalans: 32 verlofdagen, flexibele werktijden en thuiswerkmogelijkheden na de inwerkperiode
- Mobiliteitsopties: mogelijkheid tot vergoeding in plaats van een bedrijfswagen, abonnementen voor openbaar vervoer of een vouwfiets.
- Welzijn en ontspanning: toegang tot een fitnessruimte en een gezellige cafetaria met drankjes, soepen en snacks.
- Opleiding en groei: coaching, functiespecifieke training, taalonderwijs en ontwikkelingsprogramma's.
- Teamspirit: wekelijkse borrels en een teambonus – hard werken, hard spelen
Onze klant is gelegen in Zaventem.
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