Customer Success Manager
il y a 1 semaine
As Customer Success Manager you will : Monitor subscriber engagement and churn to identify opportunities for improving retention. Develop, implement, and refine retention strategies that foster long-term customer loyalty. Manage multiple retention-focused projects, ensuring timely execution with a customer-first approach. Collaborate with marketing, product management, and IT teams to create integrated loyalty solutions. Leverage data-driven insights to optimize retention programs and measure effectiveness. Report key metrics and progress of retention initiatives to relevant stakeholders. Stay proactive in spotting new opportunities to enhance customer engagement and satisfaction. The successful Customer Success Manager has the following profile : Min. 8 years of experience Proven experience in customer retention or loyalty programs. Analytical, proactive, and solution-driven, turning insights into action. Strong communication and collaboration skills, engaging stakeholders effectively. Creative and customer-focused, bringing innovative retention strategies. Project management expertise, ensuring timely execution. Familiarity with marketing automation tools and engagement tactics. Fluent in French or Dutch, with proficiency in the other language. Team-oriented and adaptable Impactful Role - Play a key part in shaping subscriber loyalty and retention, directly influencing business success. Dynamic Environment - Work in a fast-paced, innovative industry where ambition and creativity thrive. Professional Growth - Opportunities for learning, skill development, and career progression in a supportive setting. Collaborative Culture - Be part of a motivated team, working with experts across marketing, product, and IT. Modern Work Infrastructure - Leverage cutting-edge marketing tools to drive impactful customer engagement strategies. Inspiring Workplace - Enjoy a vibrant and engaging environment, designed to foster creativity and teamwork.
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Customer Success Manager
il y a 1 semaine
Brussels, Belgique Enersee Temps pleinHelp Europe’s biggest building waste less energy. Enersee is growing fast. And we are ready to scale to the next level - helping more hospitals, offices, factories, and cities become radically more energy efficient. But to make that happen, we need you!We're looking for a Customer Success Manager who can turn our clients into long-term partners and...
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Customer Success Engineer
il y a 2 semaines
Brussels, Belgique 3E Temps pleinAs a Customer Success Engineer, you will play a pivotal role in managing the end-to-end customer journey. Your responsibilities will range from overseeing the onboarding of new clients to managing the ongoing success of mature accounts. This role demands a proactive approach to account management, issue detection, and continuous platform and service...
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Customer Success Associate
il y a 1 semaine
Brussels, Belgique Monizze Temps pleinJoin Monizze as Customer Success Associate, French and Dutch speaking, on a permanent contract in Brussels!Monizze is a fast-growing fintech, leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms within HR services.Your mission?We are looking for a Customer Success Associate to ensure our Customer Success team...
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Customer Success Executive
il y a 6 jours
Brussels, Belgique DeHavilland EU Temps pleinDeHavilland is a political intelligence service providing public affairs and government relations professionals with political monitoring, and stakeholder management services across the EU and UK. Together with its sister company, Forefront Advisers, DeHavilland is part of the umbrella company Helio Intelligence. With a client base of more than 1,300...
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Customer Success Executive
il y a 6 jours
Brussels, Belgique DeHavilland EU Temps pleinDeHavilland is a political intelligence service providing public affairs and government relations professionals with political monitoring, and stakeholder management services across the EU and UK. Together with its sister company, Forefront Advisers, DeHavilland is part of the umbrella company Helio Intelligence. With a client base of more than 1,300...
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Customer Success Executive
il y a 6 jours
Brussels, Belgique DeHavilland EU Temps pleinDeHavilland is a political intelligence service providing public affairs and government relations professionals with political monitoring, and stakeholder management services across the EU and UK. Together with its sister company, Forefront Advisers, DeHavilland is part of the umbrella company Helio Intelligence. With a client base of more than 1,300...
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Customer Success Manager
il y a 1 semaine
Brussels, Belgique Skipr Temps plein⭐ Who we areThrough an all-in-one solution to manage corporate mobility, Skipr supports companies in their transition towards a more sustainable mobility for their employees. To carry out its mission, the team is composed of 30+ people in Belgium and in France. Mobility and transport are changing and by working for Skipr, you become a change agent. We love...
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Customer Success
il y a 1 semaine
Brussels, Belgique Shyfter.co Temps pleinShyfter s an innovative SaaS startup that's revolutionizing the HR sector. We offer a range of powerful HR solutions, helping businesses streamline their workforce management, scheduling, and productivity. Since our inception, we have rapidly grown (x3 each year ), and raised a significant amount of funds from both private business angels and public sector....
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Customer Success Medewerker
il y a 3 semaines
Brussels, Belgique Robert Half Temps pleinRobert Half is op zoek naar een Customer Success Medewerker (M/V/X) regio Gent voor een innovatieve en sterk groeiende speler in de digitalisering van de vastgoedsector. Hun digitale tools maken het werk van duizenden vastgoedprofessionals eenvoudiger, efficiënter en leuker.Ben jij een echte probleemoplosser die klanten altijd met een glimlach helpt? Lees...
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Customer Success Agent
il y a 3 semaines
Brussels, Belgique Robert Half Temps pleinVoor onze klant, een innovatieve speler in de fintechsector, is Robert Half op zoek naar een enthousiaste Customer Success Agent (M/V/X) regio Gent. Het bedrijf ontwikkelt digitale oplossingen die ondernemers helpen hun administratie en financiële processen te vereenvoudigen. Met hun gebruiksvriendelijk platform verbinden ze bedrijven, accountants en...
