Standard IT support specialist
il y a 2 semaines
Nature of tasks Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate First and second-line support: remote and on-site support Recording & tracking incident and request information Recording & tracking Problem information Participating in reconfiguration/installation of PC environment Documenting operational support procedures Drafting technical content for knowledge database IT support specialist must be able to perform all tasks of a service desk operator Testing and administration of applications Liaising with system administration and database administration for execution of administration tasks ITSS may be asked to fulfil SDO tasks and vice-versa when working for MEP IT Support General Highly autonomous and broadly IT skilled Problem solving skills Analysis And Technical Skills Very good skills in all of the MS office applications Very good skills with end user computers and, more specifically, Windows computers Good understanding of the main mobile devices platforms and core mobile applications ITIL V4 Foundation Certified Language And Communication Skills Fluent in both English/French both written and oral Part of the consultants needs to be fluent in German both written and oral as well Knowledge of additional official EU languages may be considered an asset Very good communication skills with diplomatic and user oriented approaches Empathetic and user oriented About Getronics Getronics is a global ICT integrator with a long history that extends over 135 years. With about 4,000 colleagues across Europe, Asia Pacific, and Latin America, Getronics’ vision is to reimagine the digital future, one customer at a do this by leveraging an integrated and secure-by-design portfolio around Digital Workplace, Business Applications, Smart Spaces, Multi-Cloud, Field & Onsite Support, Service Desk, Network Infrastructure, and Security & Compliance to serve our more than 1,400 customers in both public and private sector.Getronics is the founder and leading member of the Global Workspace Alliance. This unique model provides customers with consistent IT services across 185 countries, with one single point of contact, contract, and billing entity yet maintaining the local touch with flexibility and cultural fit of a local partner.
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IT Support Specialist
il y a 3 jours
Brussels, Belgique Patronale Life Temps plein**Patronale Life** est, depuis près d’un siècle, active dans le secteur des assurances, les prêts, les énergies renouvelables et l’immobilier **Patronale Life** possède des filiales telles que: - **Patronale Solar** spécialisée dans le développement, la réalisation, la gestion et le financement de projets et d'innovations dans le domaine des...
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IT Support Specialist
il y a 3 jours
Brussels, Belgique Capgemini Temps pleinNature of the tasks: - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident information - Recording & tracking Problem...
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IT Support Specialists
il y a 1 semaine
Brussels, Belgique UpcoMinds Temps pleinWe are looking for an experienced and motivated On-Site IT Support Specialist to provide high-quality technical assistance to end users. The ideal candidate will have strong hands-on experience with end-user devices, operating systems, and collaboration tools, as well as excellent communication skills in both French and English.Key Responsibilities:Provide...
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IT Support Specialists
il y a 6 jours
Brussels, Belgique UpcoMinds Temps pleinWe are looking for an experienced and motivated On-Site IT Support Specialist to provide high-quality technical assistance to end users. The ideal candidate will have strong hands-on experience with end-user devices, operating systems, and collaboration tools, as well as excellent communication skills in both French and English.Key Responsibilities:Provide...
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IT Support
il y a 1 jour
Brussels, Belgique Sloka IT Solutions Temps pleinGreetings from Sloka IT Solutions.Title - Senior IT Helpdesk OfficerLanguage - Dutch or French (Nice to have), English (Professional working proficiency)Location - BelgiumDuration - 12 monthsWorkplace type - Fully RemoteExperience - 9 yearsJob Description:Task title: IT SupportPO number:Location:Brussels, ParisRemote location possible (this overrules the...
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IT Support
il y a 3 jours
Brussels, Belgique Sloka IT Solutions Temps pleinGreetings from Sloka IT Solutions.Title - Senior IT Helpdesk OfficerLanguage - Dutch or French (Nice to have), English (Professional working proficiency)Location - BelgiumDuration - 12 monthsWorkplace type - Fully RemoteExperience - 9 yearsJob Description:Task title: IT SupportPO number:Location:Brussels, ParisRemote location possible (this overrules the...
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IT Support Specialist
il y a 2 semaines
Brussels, Belgique EUROPEAN DYNAMICS Temps pleinWe currently have a vacancy for an IT Support Specialist fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team...
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IT Solution Software Specialist 3s
il y a 3 jours
Brussels, Belgique HNM Solutions Temps plein**Role description**: The Belgian, German and European energy landscape is in full swing. Did you know that Client Group plays a crucial role in this? As part of Client Group, a European transmission system operator, Elia Belgium and 50Hertz in Germany ensures the reliability and sustainability of the electricity supply in both countries. Side-by-side with...
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IT Support Technician
il y a 2 semaines
Brussels, Belgique Synergy Global IT Services Temps pleinIt could be the perfect moment to pursue your career in Information Technology. If you are passionate about improving yourself, we are ready to support you during your journey. IT Support Technician must have: Fluent English, Passion for career in IT IT Support Technician is needed to have: Work/Residence Permit in Belgium IT Support Experience, Location:...
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IT Support Specialist
il y a 1 jour
Brussels, Belgique Greenomy Temps pleinGreenomy is expanding, join our mission in accelerating the green transition!_ At Greenomy, our mission is to accelerate the global transition to a sustainable economy. We want to empower companies and financial services to measure, analyse, plan and execute their sustainability objectives while enabling them to efficiently & effectively comply with...
