Underwriter Customer Service Non Life Insurance
il y a 5 jours
Omschrijving
Belfius is een 100% Belgische bank die maximaal investeert in nuttige en duurzame projecten in België. Gesterkt door onze waarden gaan we proactief op zoek naar creatieve en innoverende oplossingen die zinvol zijn voor onze klanten en voor de grote uitdagingen van de samenleving van morgen.
Om onze groeistrategie in Niet-Leven te ondersteunen, willen we onze Customer Services Non Life bij Belfius Insurance versterken.
Wat verwachten onze agenten en onze klanten (particulieren, zelfstandigen en kmo's) van ons?
Dat we onze beloftes nakomen en voorspelbaar zijn. Wij garanderen:
Vlotte en makkelijke ondersteuning. Snelle en duidelijke antwoorden. Professioneel advies.We bieden onze klant een gerust gemoed, door zijn woning, onderneming, gezin, personeel en auto (of wagenpark) correct te verzekeren.
De job in een notendop
Je bent verantwoordelijk voor de technische en commerciële evaluatie en (niet-)aanvaarding van brandverzekeringsdossiers volgens het gevoerde acceptatie- en tariferingsbeleid. Je aanvaardt zodoende de goede risico's en bent in staat een concurrentieel bod te doen aan de klant of de tussenpersoon. Bovendien stel je technisch onderbouwde competitieve offertes op en beheer je de polissen.
Je hooftaak bestaat erin de dossiers te beheren door gebruik te maken van verschillende polisbeheersystemen en alle workflows, zowel tijdens de telefonische antwoorduren als in backofficemodus.
Je zal . actief kunnen meewerken aan lopende projecten.
Je team bestaat uit gemotiveerde beheerders, die je met open armen zullen ontvangen.
Als Customer Service Center bieden we onze medewerkers een stimulerende en passionerende omgeving, waar vertrouwen heerst. Zo kunnen ze zich als individu ontwikkelen en een uitstekende service bieden in een vertrouwensklimaat en met de glimlach.
Jij hoeft geen witte raaf te zijn
Al kan je er bij ons wel één worden. Bij ons mag je volop je vleugels uitslaan indien je voldoet aan de volgende voorwaarden:
Bachelor/Master, bij voorkeur in een economische, financiële of juridische richting. Proactief, klantgericht, analytisch: analyseren, vragen stellen, voortdurend oplossingen zoeken, om de beste oplossing te bieden voor de klant en de maatschappij. Je hebt organisatie- en communicatietalent en je werkt graag in team. Je bent stipt in je dagelijks werk en geeft de "extra mile" die het verschil maakt en waarmee je de verwachtingen overtreft.Pluspunten:
Tweetaligheid (N/F). Voorkennis/ervaring in verzekeringen. Vertrouwd met Microsoft Office.Belfius koestert zijn talenten
Behalve de kans om elke dag te shinen, bieden wij jou een fulltime contract van onbepaalde duur met:
Een mooi loon aangevuld met een innovatief aanbod om een persoonlijk budget samen te stellen dat je kan besteden volgens je voorkeuren (bv. wagen, fiets, pc, smartphone, tablet, huisvesting onder bepaalde voorwaarden) en extralegale voordelen zoals maaltijdcheques, personeelsvoordeel op eigen producten en diensten, en een hospitalisatie- en groepsverzekering. Mogelijkheden te over om je te ontwikkelen door een brede waaier aan opleidingen en carrièrekansen in de hele Belfius-groep. Een goede werk-privé balans dankzij flexibele uren, de combinatie kantoor- en thuiswerk en een aantrekkelijk aantal vakantiedagen. Een moderne werkplek in het hart van Brussel met een coole fitness, een lekker gezond restaurant en gezellige ontmoetingsruimtes, dit alles op wandelafstand van de winkelstraat, het treinstation Brussel-Noord en de metrohalte Rogier.-
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