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Dutch-speaking Client Advisor to Brussels, Belgium
il y a 1 semaine
Job Description
We are hiring Dutch-speaking Client Advisors for one of the most prestige French luxury fashion house in Brussels As a Client Advisor @Client Service Center, you will be an ambassador of the Brand, ensuring that every Client is treated according to our clients promise:
"Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to our store, you will leave feeling enriched"
Main Responsibilities:
Welcome every Client and provide best Client experience Be responsible for answering all incoming contact from client via multiple platforms: phone, email and social media Advise clients across the Brand and all product categories Engage with Clients to develop long-tern relationships, leveraging different clienteling tools, in order to foster Brand loyalty Maximize each sales opportunity while working toward goal set forth by the rand Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service Learn and master Brand and product knowledge Follow the company's policies and procedureLanguages:
Fluent in Dutch and good command of English (oral and written)Basic Qualification:
Great familiarity with IT tools Strong interpersonal skillsExpected Attitudes and Skills:
Curiosity Agility Empathy Commercial Mindset Passion for the Brand Professional Attitude Interpersonal skills Responsibilities and ownershipMultilingual Jobs Worldwide
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