Experienced ServiceNow CMDB and ITOM Lead

il y a 2 semaines

Machelen, Flandre, Belgique Devoteam Temps plein

Company Description

About Devoteam:

Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals.

Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. We complement these partnerships with in-depth Cyber, Data & AI, Software development and multi cloud expertise. 

For  30 years, we have always been guiding our customers on the next tech wave . Devoteam has guided organizations through the Internet and cloud. The next revolution? AI.

With  11,000 tech natives working in 25+ countries, we bring you highly skilled IT experts across Europe

At Devoteam,  tech is in our DNA , and it's the people we empower with tech. Now, with responsible AI, we're ready to unlock a future where technology drives positive change.

Job Description

We are seeking a talented and experienced ServiceNow CMDB and ITOM lead to join our team. As a key member of our team, you will be responsible for designing, implementing, and CMDB/CSDM and ITOM processes within the ServiceNow platform.

Design and implement ServiceNow CMDB/CSDM and ITOM solutions to support our customer's business needs and objectives; Collaborate with stakeholders to gather requirements and define CMDB and ITOM strategies aligned with business goals; Configure ServiceNow Discovery and Service Mapping modules; Integrate CMDB with other ServiceNow modules; Provide technical leadership and guidance during CMDB and ITOM implementation projects; Supervise developers, ensuring quality and timely delivery of development tasks; Conduct hands-on development of Discovery and Service Mapping modules, including pattern customization and development.

Qualifications

Good knowledge and understanding of IT environments (onPrem + Cloud-based); ServiceNow Certified Implementation Specialist (CIS) in CMDB, Discovery and Service Mapping is highly preferred; Minimum of 5 years of experience designing and implementing ServiceNow CMDB and ITOM solutions in enterprise environments; Strong understanding of ITIL principles, ITSM processes, and IT operations; Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical issues; Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization; Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously; Proven team player; Fluent in Dutch or French and a good level of English.

Additional Information

  Why choose us?

Cutting-edge Technology : Embrace the latest advancements in IT and digital technologies as we constantly innovate to stay ahead of the competition. Our commitment to adopting state-of-the-art tools and methodologies ensures that you'll work on projects at the forefront of the industry. Entrepreneur mindset : We value our people over processes. You will develop and grow in an agile and ambitious company where it's okay to take risks, make mistakes and change plans to find transformative solutions. At the same time, you will learn from the best, building relationships and skills that will last your entire career. Endless Learning Opportunities : We value personal and professional growth. Through workshops, conferences, and certifications, we offer the resources needed to expand your skill set and reach new heights in your career. Trainings on ServiceNow and AI technologies are provided. Connect with amazing people : You will become part of a network of +10,000 Devoteamers spread over 20 countries. Collaborative Culture : Teamwork is at the heart of our organization. You'll be working side by side with a diverse group of IT experts who share your passion for excellence and will inspire you to think outside the box. Impactful Projects : Tackle real-world challenges that matter From revolutionizing business processes to developing innovative solutions, you'll have the chance to make a genuine and positive impact on our clients and the community. Work-Life Balance : We believe in a healthy work-life balance, ensuring that you have time to unwind, pursue your hobbies, and spend quality time with loved ones. Inspiring and eco-friendly workplace : We just moved to an amazing new building. We believe an inspiring workspace fuels creativity and fosters a positive work culture, allowing our employees to reach their full potential. The Wings building is also designed with eco-friendly features and energy-efficient systems. By reducing our ecological footprint, we are contributing to a greener future and aligning our business practices with our environmental values. The building is also very easily accessible by public transportation.  Competitive package : We offer a competitive salary package with additional benefits like a company car, smartphone, medical insurance, pension plan, net allowance, laptop, meal vouchers, etc. We review our salary grid twice a year to ensure we are in line with the market.

At Devoteam, we combine strong values – respect, frankness, ambition, entrepreneurship & collaboration - with a fun environment that empowers you to innovate and succeed.

> > > Does all this sound compelling to you? Go for it and click that apply button

  • ServiceNow Sales Leader

    il y a 2 semaines

    Machelen, Flandre, Belgique Devoteam Belgium Temps plein

    Job DescriptionTo support our growth in Belgium, we are seeking a dynamic and experienced SerciceNow Sales Leader.   Who are we looking for?We are looking for a highly motivated and results-driven ServiceNow Sales Leader with a proven track record of exceeding sales targets and building strong market presence for ServiceNow solutions. The ideal candidate...

  • ServiceNow Architect

    il y a 1 jour

    Machelen, Flandre, Belgique Devoteam Belgium Temps plein

    Job DescriptionWe are looking for a trusted technical advisor for our clients digital transformation journey with ServiceNow.In your role as a Platform Architect, your expertise in successful ServiceNow projects will be a strong asset to make informed technical decisions that align with a client's desired business outcomes. You will play a key role in...

  • ServiceNow Architect

    il y a 2 semaines

    Machelen, Flandre, Belgique Devoteam Temps plein

    Company Description About Devoteam: Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and...

  • ServiceNow Consultant

    il y a 5 jours

    Machelen, Flandre, Belgique Devoteam Temps plein

    Company Description Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and award-winning...

  • ServiceNow Senior Consultant

    il y a 2 semaines

    Machelen, Flandre, Belgique Devoteam Temps plein

    Company Description About Devoteam: Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and...

  • ServiceNow Consultant

    il y a 2 semaines

    Machelen, Flandre, Belgique Devoteam Belgium Temps plein

    Job DescriptionDo you want to become a reference on leading ITSM technologies in a fast-growing company?Join us to become actor in the digital transformation of our customers and learn innovative SaaS platform such as ServiceNowAfter the necessary trainings and coaching, you will integrate our project team to:Implement technical solutions and maintain...

  • Experienced Azure Solution Cloud Architect

    il y a 7 jours

    Machelen, Flandre, Belgique Devoteam Temps plein

    Company Description About Devoteam: Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and...

  • ServiceNow Senior Consultant

    il y a 2 semaines

    Machelen, Flandre, Belgique Devoteam Belgium Temps plein

    Job DescriptionDo you want to become a reference on leading ITSM technologies in a fast-growing company?Join us to become actor in the digital transformation of our customers using ServiceNowYou will integrate our project team to:·       Implement technical solutions and maintain them.·       Design and build processes in the ITSM, HR,...

  • Experienced IT Sales Executive Microsoft Cloud

    il y a 1 semaine

    Machelen, Flandre, Belgique Devoteam Temps plein

    Company Description About Devoteam: Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and...

  • FinOps Strategic Lead

    il y a 7 jours

    Machelen, Flandre, Belgique Devoteam Temps plein

    Company Description Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and award-winning...

  • Lead DevOps

    il y a 1 jour

    Machelen, Flandre, Belgique NTT Temps plein

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at...

  • Experienced Azure Solution Cloud Architect

    il y a 5 jours

    Machelen, Flandre, Belgique Devoteam Belgium Temps plein

    Job DescriptionThe Role:Are you a seasoned Azure Cloud Architect with a passion for leadership, pre-sales excellence, and financial acumen? Devoteam Belgium is seeking a highly motivated and experienced Azure Solution Cloud Architect & Team Manager to join our Microsoft Cloud growing team. In this pivotal role, you'll be the technical authority on Azure...

  • Strategic Capabilities

    il y a 2 semaines

    Machelen, Flandre, Belgique Johnson and Johnson Temps plein

    At Johnson & Johnson, we believe health is everything.Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Service Team Leader

    il y a 5 jours

    Machelen, Flandre, Belgique BEL KONE Belgium S.A. Temps plein

    The Service Team Leader's  role is to build long-term professional relations with existing customers, and manage the service technicians. You interact with the customers and the end-users, inspectors and consultants, the technicians, your manager, the sales persons, the KONE Call Center, technical support, the spare back-office administrator and...

  • Internship 2025

    il y a 2 semaines

    Machelen, Flandre, Belgique Devoteam Temps plein

    Company Description Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and award-winning...

  • Lead Data Engineer

    il y a 1 jour

    Machelen, Flandre, Belgique Devoteam Temps plein

    Company Description Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and award-winning...

  • Technical Lead for IT Infrastructure and Services

    il y a 2 semaines

    Machelen, Flandre, Belgique SECO Belgium Temps plein

    As a Technical Lead for IT Infrastructure and Services at SECO Belgium, you will be responsible for designing and implementing IT solutions that drive business success. You will work closely with cross-functional teams to identify opportunities for improvement and develop strategies to enhance IT service delivery.The ideal candidate will have a strong...

  • Lead AWS Cloud Infrastructure Engineer

    il y a 7 jours

    Machelen, Flandre, Belgique Devoteam Temps plein

    Company Description About Devoteam: Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and...

  • Lead Solution Architect with affinity with Red Hat

    il y a 1 jour

    Machelen, Flandre, Belgique Devoteam Temps plein

    Company Description About Devoteam: Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and...

  • Young Grad ML Engineer

    il y a 1 jour

    Machelen, Flandre, Belgique Devoteam Temps plein

    Company Description Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. Our  longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow  amplify our capabilities, allowing us to deliver top-tier expertise and award-winning...