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Norwegian-speaking Client Advisor for a famous luxury brand to Brussels
il y a 1 semaine
Job Description
Our client in Brussel is now seeking a Client Advisor. Work with one of the most well known luxury brands there is Do you have a passion for fashion and delivering Customer Service? Keep reading
Overall Mission
As a Client Advisor at our client service center, you will be an ambassador of the Brand, ensuring that every Client is treated according to our promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals.
Duties & Responsibilities
Main Responsibilities
Welcome every Client and provide the best Client experience Be responsible for answering all incoming contacts from clients via multiple: Phone, email & written social media Advise Clients across the Brand and all product categories Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty. ensure that you maximize each sales opportunity while working toward goals set forth by the brand. Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service Learn and master Brand and product knowledge Follow the company's policies and proceduresLanguage
Fluent in at least one of these languages: Norwegian, Swedish, German, Danish & Finnish Good command of English (oral and written)Basic Qualifications
Great familiarity with IT tools Strong interpersonal skillsPreferred Qualifications
Experience in the Luxury Retail/ Hospitality industry - strong passion for the luxury universeExpected Attitudes & Skills
Curiosity Agility Empathy Commercial Mindset Passion for the Brand Professional Attitude Interpersonal skills Responsibility & OwnershipDoes this seem like an interesting and exciting opportunity for you? Send your English CV to us now, and our recruitment team will be in touch with you
About Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
