Customer Service Administrator

il y a 2 semaines


Leuven, Belgique Robert Half Belgium Temps plein

**Robert Half **is currently looking for a** Customer Service Administrator (M/F/x) **for a company located in** Leuven.**

**Robert Half **is currently looking for a** Customer Service Administrator (M/F/x) **for a company located in** Leuven.**

Our client is active in the** IT sector. **It concerns an interim assignment of minimum three months.

**The responsibilities** for this function as **Customer Service Administrator** are:

- You receive, process and verify the accuracy of purchase orders from customers;
- You deliver the software products as per purchase order;
- You administer the software license management;
- You respond to customer service requests and ensure and provide quality service to both international and external customers;
- You receive inquiries from and/or contacts the organization's regional offices to resolve a variety of order-related issues;
- You obtain and extract order information for reporting purposes to management, internal and external customers;
- You actively participate to continuously improve existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department.

**The required qualifications** for the position as **Customer Service Administrator** are:

- You have an excellent knowledge of English. Knowledge of Dutch is a plus;
- You work accurately and have excellent communication skills;
- You are customer oriented;
- You are a team player and a multitasker;
- You already gained some experience.

Our client offers:

- An attractive salary with extra legal benefits;
- The possibility to work completely from home after the training period;
- The company is easily accessible by public transport and has free parking spots.


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