SAP Service Delivery Manager

il y a 2 semaines

Brussels, Belgique Capgemini Temps plein

**WHY CAPGEMINI**

**Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world**

**Join the Powerhouse of Innovation at **Capgemini's SAP Application Maintenance & Development Department **and be part of revolutionizing business operations through optimized SAP systems**

**YOUR ROLE**

**As a SAP Service **Delivery Manager **you will be responsible for all **SAP related projects **and all **SAP related improvement services **at the client. You will be responsible for project delivery, service delivery, people management and the client relationship. You will perform a combination of Project Management and Service Delivery Management task**

**As you will be responsible of ensuring the qualitative delivery of the agreed services to the partner, you will have to make sure your team will be performing as expected and helping them evolve.**
- **Foster strong interpersonal and team spirit for collaborative delivery.**:

- **Implement structured processes to meet contractual service levels effectively.**:

- **Proactively mitigate risks and detect issues.**:

- **Cultivate good relationship-building skills to enhance cooperation.**:

- **Possess strong communication skills for managing stakeholders and daily customer interactions.**

**YOUR PROFILE**
- **Responsible for overall engagement management including budget, customer satisfaction, contractual compliance, service continuity, team motivation, and timely delivery.**:

- **Minimum 3-5 years of experience in SAP projects or related services.**:

- **Act as the Customer Single Point of Contact for AMS Services topics.**:

- **Provide consolidated management reporting on service performance to both the Customer and Capgemini.**:

- **Play a pivotal role in add-on sales with the Sales & Delivery Management team.**:

- **Fluent in Dutch or French with professional working proficiency in English.**

**#GetTheFutureYouWant**

**WHAT YOU’LL LOVE ABOUT WORKING HERE?**

**At Capgemini, we believe in diversity, equal opportunities, and a workplace where everyone feels valued. We take good care of people and help them make progress by assigning challenging projects and providing ample opportunities for personal growth and learning. We are looking for experienced professionals ready for their next career move.**

**In return, we offer an attractive salary with fringe benefits**:

- **Company car (or mobility budget)**:

- **Meal & eco vouchers**:

- **Group & health insurance**:

- **Flexible work hours & workplace**:

- **32 vacation days & 45 workcation days (to work abroad)**:

- **Intensive training and certification at all levels to keep you up to date with the latest trends & technologies**

**ABOUT CAPGEMINI**

**Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

  • SAP Service Delivery Manager

    il y a 2 jours

    Brussels, Belgique Oliver James Associates Temps plein

    For an important client of our in the energy sector we are looking for a SAP Service Delivery Manager (SDM) with abilities to manage all IT services for maintaining SAP Alliance (SAP ERP ECC 6.0 and satellites) for a minimum period of one year. Additionally the SDM is a main stakeholder for a large project portfolio, but which will be managed by a dedicated...

  • SAP Service Delivery Manager

    il y a 1 semaine

    Brussels, Belgique Capgemini Temps plein

    Join the Powerhouse of Innovation at **Capgemini's SAP Application Maintenance & Development Department **and be part of revolutionizing business operations through optimized SAP systems! **Key tasks & activities** As a SAP Service **Delivery Manager **you will be responsible for all **SAP related projects **and all **SAP related improvement services **at...

  • SAP Service Delivery Manager

    il y a 2 semaines

    Brussels, Belgique Equans Temps plein

    **Requisition ID**: 33128 **Domain**: Digital and IT/Project Manager **Contract type**: Permanent **Schedule**: Full-Time For a job based in **Brussels**, **Equans** is looking for a **SAP Service Delivery Manager** (SDM) with abilities to manage all IT services in order to maintain **SAP Alliance** (SAP ERP ECC 6.0 and satellites). In this role, you...

  • Service Delivery Manager

    il y a 3 jours

    Brussels, Belgique Capgemini Temps plein

    You are looking for a new challenge in a company for which " People matter, results counts " A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms Join us at Capgemini in the...

  • Functional SAP Project Manager

    il y a 2 semaines

    Brussels, Belgique SAP Contractors Temps plein

    Functional SAP PM We are seeking a highly experienced Functional SAP Project Manager to join our clients team in Brussels. This is a 10-month contract opportunity for a professional to work on our client's plant maintenance division. **Responsibilities**: - Lead the implementation of SAP Project Management in the client's plant maintenance division. -...

  • Service Delivery Manager/service Manager/delivery

    il y a 1 semaine

    Brussels, Belgique Enzo Tech Group Temps plein

    **Service Delivery Manager/Service Manager/Delivery Manager** **Key Responsibilities**: - Service Delivery Manager - Delivery Manager - Service Level Agreements - SLA - SIAM - Service Integration and Management - KPI **Experience**: - Service Delivery Manager - Delivery Manager - Service Level Agreements - SLA - SIAM - Service Integration and Management -...

  • Service Delivery Manager

    il y a 2 semaines

    Brussels, Belgique Equans Temps plein

    **Requisition ID**: 47639 **Domain**: Project Managers/IT **Contract type**: Permanent **Schedule**: General overview Equans have created a single, global, **ERP Shared Line of Service (SLS)** with 2 operating domains covering strategic ERP vendors and products, SAP, and Microsoft Dynamics, to lead the way in leveraging and adopting new technologies,...

  • Service Delivery Manager

    il y a 6 jours

    Brussels, Belgique Digitaal Vlaanderen Temps plein

    Voor het **Agentschap Digitaal Vlaanderen** is Vlaanderen connect. op zoek naar een **Service Delivery Manager** Contract onbepaalde duur Brussel Het agentschap Digitaal Vlaanderen is op zoek naar een gedreven en enthousiaste **Service Delivery Manager** om het team Basisfuncties te versterken. Ben jij op zoek naar een nieuwe uitdaging waarbij je als...

  • Service Delivery Manager

    il y a 7 jours

    Brussels, Belgique Connect-ICT Temps plein

    **service manager**: - Als Service Manager kom je terecht in het IT departement Douane die instaat voor de ontwikkeling en opvolging van services. Elke Service Manager heeft enkele services van het business departement in zijn portefeuille. - Je realiseert je services met je eigen Delivery team, maar je werkt ook nauw samen met de verschillende teams van...

  • Service Delivery Manager

    il y a 1 semaine

    Brussels, Belgique EUROPEAN DYNAMICS Temps plein

    We are seeking a highly motivated, certified Service Delivery Manager fluent in English. This is a remote tele-work position, allowing you to work from anywhere while being part of a dynamic and friendly project team. Freelancer and/or part-time employment is acceptable. **What You'll Do**: - Supervise and manage Information Systems (IS) operations,...

  • Service Delivery Manager

    il y a 3 jours

    Brussels, Belgique Proximus Group Temps plein

    Proximus is active as a provider of digital services and communication solutions on the Belgian and international markets. We offer our customers a world of digital opportunities so that they can live better and work smarter. We do this by offering products and services tailored to the needs of every customer and by being a partner of citizens, companies and...

  • Service Delivery Manager

    il y a 2 semaines

    Brussels, Belgique Sopra Steria Temps plein

    **Sopra Steria Group**, a major player in consulting, technology services and software publishing in Europe, assists its clients in the successful transformation of their business and information systems. By combining value and innovation in the solutions proposed, and delivering utmost quality and performance in the services provided, Sopra Steria Group...

  • Service Delivery Manager It

    il y a 2 jours

    Brussels, Belgique Expleo Temps plein

    Overview: **What does an Expleo SDM do ?** The primary function of the Account Delivery Manager is to act as the interface between clients and Expleo’s Account Managers, Operations management and our consultants. The Account Delivery Manager will have an active role in managing the ongoing client relationship from a delivery perspective. This involves...

  • Service Delivery Manager

    il y a 6 jours

    Brussels, Belgique NRB Temps plein

    Vous souhaitez booster votre carrière dans un rôle de **Service Delivery Manager** ? Rejoignez **notre équipe Local Managed Staffing **au sein de NRB ! Le **groupe NRB,** aujourd’hui leader du secteur ICT en Belgique, propose de nombreux services informatiques qui répondent à l’ensemble des besoins en IT, que ce soit en Infrastructure & Cloud, en...

  • Service Delivery

    il y a 3 jours

    Brussels, Belgique NVISO Temps plein

    Are you already experienced in the world of security and would you like to further increase your responsibilities and grow your career? At NVISO you have the opportunity and we look forward to getting to know you! As a Service Delivery Manager, you will be responsible for overseeing the delivery of Managed Detection and Response services to our clients. You...

  • Service Delivery Manager

    il y a 5 jours

    Brussels, Belgique Philips Temps plein

    **Job Title**: Service Delivery Manager As Service Delivery Manager, you play a key role in ensuring Service Delivery to customers in your district, acting as their primary contact for service performance and contract commitments. You fulfill this role together with your team of motivated Field Service Engineers, whom you actively involve and coach. **Your...

  • Service Delivery Manager

    il y a 2 semaines

    Brussels, Belgique Proximus SpearIT Temps plein

    Proximus is active as a provider of digital services and communication solutions on the Belgian and international markets. We offer our customers a world of digital opportunities so that they can live better and work smarter. We do this by offering products and services tailored to the needs of every customer and by being a partner of citizens, companies and...

  • Service Delivery Manager Service Desk

    il y a 2 semaines

    Brussels, Belgique EGOV Select Temps plein

    **Environnement de travail** Pour la Sureté de l’Etat, nous sommes à la recherche d’un Service Delivery Manager/Teamleader pour leur ServiceDesk **Description de fonction** Le Service Manager ou Service Delivery Manager est responsable du bon fonctionnement des services délivrés et à ce titre de son bon fonctionnement, de son coût et de sa...

  • Operational Service Delivery Manager

    il y a 2 semaines

    Brussels, Belgique Luminus Temps plein

    **Job description**: This is a great opportunity for someone with a technical background and strong service delivery management skills to shape the future of energy technology and ensure operational excellence. **What You’ll Do** - Collaborate with vendors, DevOps, and internal teams for smooth updates and changes. - Manage disaster recovery plans (DRP)...

  • SAP Project Manager

    il y a 1 semaine

    Brussels, Belgique Uni Systems Temps plein

    At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a SAP Project manager to join our UniQue team in Belgium. What will you be bringing to the team? - Lead data migration, reporting, forecasting and planning projects from start to finish, including defining project scope, developing...