Business Lending Cje

il y a 2 semaines

Brussels, Belgique ING Bank N.V. Temps plein

Your role & work environment
As a Customer Journey Expert (CJE) for the Tribe Business Lending (Business Optimization Squad), you will contribute to an efficient and customer-oriented value proposition by working on different projects to improve the Return on Equity (ROE) of our segment (from self-employed to mid-corporates).
You will collaborate closely with various stakeholders, including our sales team, to enhance their knowledge and provide support on specific tools (Vantage, Vortex). You will also work with the Credit Risk team to share essential business insights during model development, and partner with colleagues from the Head Office on major regulatory initiatives.
You will also be contributing to the objectives of the tribe Business Lending which are supporting the business overall. These objectives are challenging, as regulatory and risk requirements are evolving & strengthening, while client expectations are changing and there is a continuous pressure to increase efficiency.
- Your key responsibilities
Translating the bank and tribe strategy to concrete initiatives within the scope of your squad
Analyzing the feasibility and the value of opportunities taking new regulations into consideration
Liaise with Customer Journey Experts to ensure reporting & data quality requirements are covered as from the design of the process to avoid unnecessary RWA consumption.
Actively participating and taking initiative to improve the collaboration between different stakeholders and colleagues in other teams
Supporting the bank to adapt its strategy taking into consideration the new Basel IV / CRR3 regulation Attachments Attachments 1 item Attachments Job Requisition Attachment Filter column File Name Filter column Updated By Filter column Upload Date Filter column
Bul_CJE_Buss_Optimization_Final.docx Bul_CJE_Buss_Optimization_Final.docx Pascal vander Straeten 28/11/2024 22:12:42 Business Process History Menu AppsShortcuts Your Saved Order
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Talent and Performance Add Apps Edit This PDF previewer allows you to preview the text content in a PDF. You can also download the file onto your local device. Bul_CJE_Buss_Optimization_Final.docx 1 of 3 This document’s style and format may be affected by file conversion. Download to view original. We redefine banking. What about you?
There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our
customers, powered by technology and driven by smart, determined people. Our customers feel our people
are empowering them to stay a step ahead in life and in business. We’re proud of that
Would you like to work for a bank where honesty, integrity and responsibility are valued? Are sustainability,
caring for others and thinking ahead part of your DNA? Do you want to make the difference for our customers
thanks to our agile way of working? Then read on, because ING might very well become your future
employer.
Your role & work environment
As a Customer Journey Expert (CJE) for the Tribe Business Lending (Business Optimization Squad), you will
contribute to an efficient and customer-oriented value proposition by working on different projects to improve
the Return on Equity (ROE) of our segment (from self-employed to mid-corporates).
You will collaborate closely with various stakeholders, including our sales team, to enhance their knowledge
and provide support on specific tools (Vantage, Vortex). You will also work with the Credit Risk team to share
essential business insights during model development, and partner with colleagues from the Head Office on
major regulatory initiatives.
You will also be contributing to the objectives of the tribe Business Lending which are supporting the business
overall. These objectives are challenging, as regulatory and risk requirements are evolving & strengthening,
while client expectations are changing and there is a continuous pressure to increase efficiency.
.

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