Business Consultant
il y a 2 semaines
Identifying opportunities, shaping new business ideas, collecting requirements, analysing business processes, assessing impact and consulting your business & IT stakeholders. That’s what you do in a nutshell as a Business Consultant at Telenet, You work on projects and initiatives, you implement & question ideas and you build bridges between the Business teams and IT and Network colleagues.
Are you a Differentiator who loves to build bridges ?
**Business context - SME/LE domain**
The “SME/LE Design chapter” is recruiting a "Business Consultant", assigned to one of the SME/LE squads:
- A Business Consultant assigned to a portfolio squad will participate in executing SME/LE’s converged connectivity & solutions product related roadmaps, in close collaboration with product management and marketing oriented colleagues
- A Business Consultant assigned to a Client Experience squad, will participate in realizing operational changes and transformational initiatives contributing to SME/LE’s “frictionless & caring one-stop-shop” ambition
On the operational readiness side, the Business Consultant, together with other squad members and stakeholders, will make sure that the business teams are well prepared and equipped to absorb the implemented changes in their daily activities.
- (*) The “SME/LE Design chapter” is one of the SME/LE domain’s own chapters, grouping different “design” oriented profiles, like the in-squad Business Analysts and Business Consultants and the transverse operating Business Architects.**Key roles & responsibilities - The job of a Business Consultant**
Analysis of the business needs & challenges - You work together with customers and relevant stakeholders, you (proactively) gather the questions, issues and/or opportunities, you analyse the requirements and determine their impact on existing processes, the organization, the customer experience, and systems and tools.
Defining the solution direction - you work together with architects and technical teams, you examine and analyse possible solution directions while determining the impact (or risk) for the organization, the customer experience, costs, existing processes, systems and tools. You facilitate the alignment on the final solution.
Documenting the chosen solution - You assure the dialog with the technical teams for the implementation of the solution. You detail the chosen solution (business requirements, user stories, etc.) and align with the business stakeholders. You develop and maintain coherent analysis deliverables.
Assuring operational readiness - You determine the acceptance criteria and acceptance of the end-to-end solution working together with the business stakeholders and guide them in their change management. Where applicable, this also means testing the solution.
Acting as a domain expert for internal stakeholders - You organize the knowledge administration and manage the consistent documentation for this business domain. You stimulate the knowledge & best practices sharing amongst colleagues.
**Skills & qualifications - Are you the Business Consultant we are looking for?**
You have a strategic mindset - you easily connect to the overall strategic framework, you see ahead to future possibilities and you can translate them into your day-to-day analysis work
You have a sharp mind - you are analytical and decision making oriented, you have strong conceptual skills, you are able to challenge ideas and bring up valuable alternatives
You are an agile team player - a project team / squad with a clear business mission will be your home base, you are able to balance the needs of your diverse stakeholder community and keep them engaged & informed throughout the life cycle of your initiatives
You are keen on taking ownership & responsibility
You are strong in communication - you can adapt your written & spoken communication depending on your target audience
You are open for change - you are familiar with working in a dynamic project based environment with changing agendas and priorities; your proven agile and IT/telecom background is definitely a plus
You are an “active learner” - you actively seek for new ways to grow in your job, both on a personal and company level.
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