Logistics & Administrative Clerk

Reporting to the Customer Care Team Leader, you are part of a small but motivated and dynamic team in our Customer Care department. Together with your colleagues you strive to always offer the best service and quality to our customers within the extensive range of products and services.

In your work, quality is of paramount importance. You enjoy telephone and face-to-face contact with our clients. Moreover, you are flexible and a real problem solver and you like to communicate in an open and correct manner with your colleagues and customers. Your main responsibility will be warehouse keeping. After a few months, more customer tasks will be handed over to you.

Your daily tasks
- From daily telephone contact with the customers and direct contact with the customers at the counter, you get a feeling for the wishes and needs of the customer and you strive to achieve the best possible solution from your service-oriented attitude.
- You support the sales team machine control in the Belux, by processing orders in SAP from quote until invoice A to Z.
- Handling complaints, creating PO’s,
- Logistics has no secrets for you and you will follow up the logistics process from A to Z using SAP.
- You will be responsible for stock management and rental contracts.

**Your profile**
- You speak French or Dutch fluently, with good knowledge of the other and English.
- You enjoy working in a team.
- You have experience with Office 365 and SAP R/3 in a logistics environment.
- By nature you are customer and service oriented.
- A good dose of common sense.
- You can take responsibility.
- You are strong in multitasking, prioritizing and time management.
- Availability for occasional travel abroad (Netherlands, UK, Switzerland).

**About Hexagon**

Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous - ensuring a scalable, sustainable future.

Schedule:

- Monday to Friday