Clienteling & Communication Intern

**Position**:
You will be part of the Clienteling & Communication Team of the Benelux, Nordics & Poland region and will have the opportunity to discover the Louis Vuitton retail world in the Brussels based head-office. You will provide operational support to the stores and will gain a deep insight of our network. You will learn how to follow a retail activity with high standards of performance and will enjoy the energy and spirit of a small & dynamic and multitask team.

**Job responsibilities**:
**CLIENTELING**
- Weekly, monthly reportings on clienteling activity rom store : Outreaches / Appointments/ contact rates
- List extractions, follow up and analysis using different softwares : Client Analysis Tool, Marketing Target, Salesforce
- Creation and sharing of clienteling tools to stores: templates, pictures, lookbooks
- Animation of the “clienteling community” through different channel of communication and to different audiences

ICON phones:

- Follow up on phone attribution to the store teams (new comers and leavers)
- Coordination with HR and IT teams
- Full follow up on invoicing (operators in each of our 8 countries)

**PR / COMMUNICATIONS**
- Follow up on Media publications & Press Clipping (weekly & monthly reporting)
- PR Agency coordination with Manager (monthly calls, press days, press launches, press trips, etc)
- Shooting coordination (liaising with stylists, liaising with Paris to request looks, follow up on the delivery/ pick up )
- Influencers loans and gifting coordination

**Profile**:

- Fluent in English; knowledge of Dutch, French, Nordic languages is an asset.
- Very good organizational skills, ownership
- Ability to work with deadlines, prioritize multiple tasks without losing the eye for details.
- Proactive, flexible and a team player
- Experience in retail is an asset.

**Additional information**:

- Start Date: Internship starting in January for 6 to 12 months.
- Location: Louis Vuitton Benelux & Nordics Head Office (Brussels, Belgium)
- Mandatory: Internship agreement provided by universities.

**Skills development opportunities**:
At Louis Vuitton Benelux, Nordics & Poland, an internship is more than just a role, it’s an opportunity to explore and grow your skills. Our unique organisation brings together various diverse departments on the same floor in an open-plan office, creating a dynamic environment where collaboration and discovery thrive.

While your primary focus will be on your chosen field, you’ll also have the chance to go beyond. If you’re curious, you can gain insights into other departments, broaden your perspective, and build a well-rounded experience.

Louis Vuitton encourages curiosity, learning, and knowledge-sharing, helping you grow both within your department and beyond.

Take this chance to explore, connect, and make the most of your internship at Louis Vuitton

**Recruitment process**:

- 2 nd Step: An online interview with a member of the Louis Vuitton Benelux, Nordics & Poland HR team.
- 3 rd Step: An online interview with the Clienteling & Communication Manager.
- 4 th Step: An online interview with the Client Development & Events Director.

**_LOUIS VUITTON _**
**MAISON***:

- Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.