Service Level Data Analyst

il y a 3 jours


Belgium Enterpryze Consulting Ltd Temps plein

Experience in monitoring service delivery by leveraging data to track performance, identify issues, patterns, and provide insights that enhance service quality and performance.
- Experience in collecting requirements from the SAOs/SDMs to implement descriptive statistical reports on Power BI Dashboards.
- Experience evaluating trends and metrics at the operational level, daily, weekly, and monthly.

**DUTIES/ROLE**:

- Design, generate, and present Service Level Management reports.
- Work independently to gather data from different domains and propose improvements to drive data integration and automation.
- Support Higher Management and the SAOs/SDMs in collecting requirements and designing dedicated statistical views over the data.
- Support Monthly and Quarterly meetings with Chiefs/SAOs/SDMs.
- Service monitoring for Operations.
- Develop requirements analysis documents outlining specifications for the Operational Dashboard.
- Design and present mockups of reports to implement in the dashboards.
- Implement approved reports in the dashboards.
- Service monitoring for Executives/Decision Makers.
- Develop requirements analysis documents for the Analytic Dashboard.
- Design and present mockups of reports for the Analytic Dashboard.
- Implement approved reports in the Analytic Dashboard.
- Attend meetings and prepare Ad-Hoc reports.
- Prepare Ad-Hoc reports and dashboards to support monthly and quarterly reviews based on management needs.
- Attend periodic performance review meetings and support the presentation of statistics and performance metrics.
- Summarize meetings with minutes and make reports available for future reference as consolidated reports.

J-18808-Ljbffr


  • Data Officer

    il y a 4 jours


    belgium DEME Group Temps plein

    SummaryAt DEME, our business thrives on becoming a data-driven organization for continuously improving operational excellence and decision-making processes. We are constantly exploring new opportunities where data assets can make a significant difference. To accomplish this, we are seeking a Data Officer who can shape the use cases, capture the user’s...

  • Business Analyst

    il y a 4 jours


    belgium DEME Group Temps plein

    SummaryAt DEME, our business thrives on optimized systems, processes and digital tools that drive operational excellence and success. We are constantly exploring new opportunities where digital solutions can make a significant difference. To accomplish this, we are seeking talented business analysts who can shape the use cases, capture the user’s needs and...

  • Data Analyst

    il y a 3 jours


    brussels metropolitan area, belgium Nexeo Temps plein

    Nexeo is currently looking for a Data Analyst (Freelance or permanent) for a market leader in the banking industry in Belgium.Nexeo Belgium is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT solutions. As a...


  • Belgium Enzo Tech Group Temps plein

    Job Opportunity: SOC Tier 2 Analyst (Temporary – Night Shift)Schedule: Night shifts, 12 hours (19:00–07:00)Location: 2 days a week on siteWe are urgently looking for an entry-level SOC Tier 2 Analyst to join our Cyber Defense team on a temporary basis. This role is critical to supporting our 24/7 security operations and ensuring continuous monitoring...

  • Senior Business Analyst

    il y a 2 semaines


    Belgium LanceSoft Europe Temps plein

    Job Title: Business Analyst Senior - ICT license & contract managementLocation: Melle, BelgiumDuration: 12 months+ extendable contractJob DescriptionAs an ICT analyst license & contract management, you will be part of the License & Contract Management team, which is located in the ICT CIO Office department.Demonstrable experience as a business analyst in a...

  • Data Engineer

    il y a 4 jours


    belgium DEME Group Temps plein

    SummaryAt DEME we believe in the value of data and becoming data driven. As a Data Engineer you will join the Data & Analytics Office (DAO) within the IT Services department. Together with the team you will be transforming DEME’s data into high quality (BIG) data sets and reports. You will enable our businesses to gain insight in their data so they can...

  • Junior Business Analyst

    il y a 3 jours


    Belgium OneSource Consulting Temps plein

    Job Title: Junior Business AnalystLanguage: English, French is PlusLocation: Brussels, BelgiumDuration: ASAP - 1 year with the option to extendWork Mode: Hybrid (2 or 3 onsite/week)Work regime: Full timeJob Description - Roles and ResponsibilitiesJob Summary:For an aviation customer, we are seeking a junior business analyst to join our agile release train....

  • SAP Data Migration Lead

    il y a 4 jours


    belgium Delaware Temps plein

    Careers divider Jobs divider SAP Data Migration Lead divider SAP Data Migration Lead SAP, data & ai, lot of experience, consultant Belgium Do you like to combine your functional SAP knowledge with leading data migrations for customers? You like to be the spider in the web coordinating different activities. You take pride in making sure all data migration...


  • belgium, europe, belgium N Consulting Ltd Temps plein

    Job Title: Senior Business Analyst – Guidewire ClaimCenter (Belgium)Location: Belgium (or remote with travel to Belgium as needed)Experience Level: 7–10 years Job DescriptionWe are seeking an experienced Senior Business Analyst (BA) with deep expertise in Guidewire ClaimCenter and strong knowledge of the European insurance market, particularly the...

  • Senior Business Analyst

    il y a 2 semaines


    Belgium Apollo Solutions Temps plein

    We are seeking an experienced Freelance Senior Business Analyst to support a major national infrastructure operator and one of Europe's largest ports in a long-term digitalisation initiative. The programme focuses on improving the efficiency, transparency, and coordination of rail movements within the port area, supporting better operational planning and...