Assistant Store Manager Knokke
il y a 7 jours
We are looking for an **Assistant Store Manager in Knokke**
As an Assistant Store Manager you will actively participate in the business development of the new store.
You will assist the Store Manager in the overall management of sales, service and people. You will be fully in charge of the business during the Store Manager’s absence.
**Responsibilities**:
- Support the Store Manager in all operational & administrative areas & Buying sessions
- Ensure the respect of all company policies
- Achieve and drive own and team's sales objectives
- Identify and develop client development opportunities for the team
- Coach the team to provide a consistent level of personalised service to all clients creating long-term relationships
- Be the link between the team and the Store Manager through frequent presence on the sales floor
- Assist team in the selling ceremony and front-of-house operations
- Integrate new comers by sharing the brand spirit, quality and service expectations
- Be an ambassador of Hermès: demonstrate exemplarity and excellence in all client interactions
- Offer an excellent after-sales service to create client loyalty
Profile
- At least 10 years of high end retail experience
- 3 to 5 years of managerial experience
- Ability to lead and drive team performance and customer service
- Good customer relationship management skills
- Strong business sense with good analytical skills
- Problem solving capabilities, Strong team player
- Focus on quality, Spirit of curiosity and eager to learn
- Results oriented
- **Bilingual in Dutch, English and French**:
- **Professional experience in knokke and network**
**Job Types**: Full-time, Permanent contract
Ability to commute/relocate:
- 8300 Knokke-Heist: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Management retail: 5 years (required)
**Language**:
- Néerlandais (required)
- Anglais (preferred)
- Français (preferred)
Work Location: In person
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