Senior QA Advisor

**Job description**: - ** Role**:Senior QA Advisor - ** Scope**:Quality Advisor with established experience in Quality Assurance **methodologies**, particularly emphasizing on "**shift-left**" practices with a proven track record of closely collaborating with **Engineering, Product and Design** teams - ** Level**: Senior - ** Location**: Ghent, Belgium (Hybrid with 2-3 days per week working at our office in Ghent) - ** Timing**:ASAP **Who are we and why should you care?**: Teamleader is a **SaaS scale-up** founded in 2012 in Ghent, Belgium and since 2022, part of the Visma Group. Our goal is to automate and **simplify work** for small and medium European businesses. With **Teamleader Focus**, we simplify work for small businesses by offering an all-in-one solution for CRM, project management and invoicing. **Teamleader Orbit**, acquired in 2019, focuses on helping medium-sized agencies thrive. In 2022, we acquired Vectera, which provided our Customer Meeting add-on. **We're looking for a QA Advisor to join us on our mission**: **As a Senior QA Advisor at Teamleader, **your responsibilities are**: - ** Strategic Collaboration**: Create & maintain partnerships with product managers and development teams to ensure a comprehensive understanding of product requirements and delivery timelines. - ** Shift-Left Advocacy**: Lead the charge in promoting and implementing "shift-left" practices across multiple development teams, emphasizing early detection and prevention of defects throughout the software development lifecycle. - ** Quality Assurance**: Provide expert guidance in the development teams and execution of QA strategies, test plans, and test cases, ensuring the highest standards of quality & reliability are upheld in every release. - ** Cross-Functional**: Act as a bridge between QA, product, 2nd line support and delivery teams, excellent communication, collaboration, and alignment of objectives to drive the successful release of high-quality software. - ** Process Enhancement**: Continuously evaluate and enhance QA processes, tools, and methodologies to optimize efficiency, effectiveness, and scalability across the organisation. - ** Test Automation Expertise**: Champion test automation initiatives, collaborating with delivery teams to implement robust automation frameworks and strategies that accelerate release cycles without compromising quality. - ** Risk Management**: Identify, assess, and mitigate risks associated with software releases, working closely with stakeholders to implement proactive measures that safeguard product integrity and customer satisfaction. - ** Performance Monitoring**: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness of QA processes and provide actionable insights for continuous improvement. **Why others chose Teamleader: we are lively, not corporate**: **On top of that, you’ll get**: - An extensive **training budget** - A **hybrid working model**: a pleasant mix of office and home working. - A **personal tooling budget, **to make working from home as comfortable as from our offices. - Daily budget-friendly in-house prepared **lunch** and **dinner** options in our Ghent office, as well as Free Food Fridays, Friyays and numerous sport initiatives - Competitive and **market-conform salary** with **compensations **and **benefits**, including mobility options. - ** 32 holidays **on top of the standard public ones (based on full-time employment in Belgium) - Our long-lasting dedication to **employee well-being,** just take a look at our career page and Instagram to see how we keep the Team(leader) spirit going. **We value diversity**: Our ambition is to build and sell a product that helps everyone everywhere (starting with Europe) to work smarter, so we want our team to reflect that, too. We believe a diverse, inclusive working environment is crucial to realise that ambition, so we are committed to continue to build and cherish a culture where every colleague feels welcome, appreciated and heard.**Job requirements**: **You'd be a great fit for this role, **if you have: - At least 6-7 years of experience in Quality Assurance, with a focus on SaaS platforms and Agile development methodologies (continuous delivery). - Proven expertise in "shift-left" practices and a demonstrated ability to collaborate closely with product and development teams to drive quality outcomes. - Strong technical skills, with expertise in software testing principles, techniques, and tools, including test automation frameworks. - Experience with test-management tools ( AIO, Testrail, X-Ray ), automated end-to-end test frameworks ( Playwright, Selenium, Cucumber,... ) - Excellent communication and interpersonal skills, experienced in stakeholder-management. - Experience with cloud technologies (AWS), containerisation (e.g., Docker ), analytics ( Datadog ) and scripting ( Python, TypeScript ) are a bonus. **Interested? Questions? Get in touch** **Can't wait to dis