Clinical Application Specialist Benelux
il y a 15 heures
**About the role**
- The main responsibility of the job holder is to train nurses/doctors and other stakeholders how to use Nipro products._
- He/she used the Nipro training material for these purposes_
- Provides professional assistance and advice to help with product problem solving and/or complaint_
**What you’ll do**
Training (60%)
- Explanation of the usage of Surdial X dialysis device
- Train on the usage of Nipro access portfolio
Support tenders (30%)
- Onboarding new customers
- Project planning and management
- Providing training to end users
- Implementing and validating the workflows
- Provide support and guidance before and during go-live
- Aftercare the first weeks after the go-live
- Coordinate transition to support team
- Provide feedback to account managers
Quality Management (10%)
- Gathering information about the usage of the product
- Administration of the complaint according Nipro Q&A procedures
- Feedback towards customer on the outcome of the investigation of the complaint
**What you’ll need**
A good knowledge of the hospitals world. For instance a nurse background would be a plus
A knowledge of dialyse would be a strong plus
Good communication and training ability
Customer oriented mindset
Ability to speak Dutch fluently and French
**Why you should apply**
You will enjoy autonomy and possibility to take initiatives. Our culture is very much about “entrepreneurship”
You will be given some freedom to plan your work as you believe it should be.
You will contribute to help people “live longer, live better”
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