Ncop Mentoring Services
il y a 4 jours
Overview:
Systems Planning and Analysis, Inc. (SPA) is a well-established and progressive defense contracting company in the Northern Virginia area just a few miles south of the Pentagon. We are a professional services firm established in 1972 that has a long-standing reputation for unrivaled technical and analytical support to some of the top decision makers in the Federal Sector. We do state of the art work and have a cadre of outstanding professionals on our team.
SPA has an immediate need for a NCOP Mentoring Services to provide contracting services to NATO.
**Responsibilities**:
- Train military staff in operational environment on NATO Functional Systems and in particular NCOP system,
- Mentor military staff in operational environment on NATO Functional Systems and in particular NCOP system,
- Produce training materials for NCOP (e.g. PowerPoint, student manuals and training dataset) using MS Office Products and functional systems,
- Carry out in-depth system troubleshooting, fault finding and analysis of system malfunctions as directed by technical support staff,
- Support operational sites (remotely or on-site) to operate, monitor and maintain assigned systems, sub-systems or assets,
- Monitor system performance to ensure that systems remain operational and keep the stakeholders appropriately informed on status and availability,
- Document appropriate actions to enable system administration and troubleshooting,
- Report deficiencies and change requests to the software baselines in the NCI Agency tracking systems (ITSM, Microsoft Azure),
- Perform software testing or other relevant Quality Assurance activities for new baselines,
- Produce or review system documentation and technical standard procedures,
- Provide knowledge transfer to other team members
- Perform other duties as may be required in the area of support, training and mentoring
Qualifications:
**Required Qualifications**
- Minimum 24 months (within the last 3 years) relevant experience in a functional system training/mentoring and support post; with a background in System engineering and demonstrable experience in
- Training military staff in operational environment on NATO Functional Systems,
- Mentoring military staff in operational environment on NATO Functional Systems,
- Creating and reviewing NATO Functional Systems training materials,
- Service Oriented Architecture and associated tools (e.g. SOAP UI, Fiddler),
- Creating and reviewing system documentation and status reports,
- Software testing and other Quality Assurance activities in the software engineering domain,
- Has received Instructor certification for (at least) one NATO Functional
- National of one of the 30 NATO countries
- In possession of an active National and/or NATO Secret security clearance
**Desirable Experience and Education**:
- Experience supporting NATO FASes especially NCOP and iGeoSIT (MCCIS, LC2IS, AirC2IS, ICC or NIRIS is secondary)
- Knowledge on Open Geospatial Consortium (OGC) standards
- Experience in Network communications and protocols including Windows, TCP/IP and DNS
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