Cyberspace Operations Administrative and Coordination Support to Threat Hunting

il y a 2 jours

Mons, Belgique Enterpryze Consulting Ltd. Temps plein

**EXPERIENCE AND EDUCATION**:
**Essential Qualifications/Experience**:

- Experience of at least 2 years in:

- engaging with highly technical cyber security professionals
- summarizing discussions, identifying relevant points and action items
- coordinating stakeholders at multiple levels (strategic, operational and tactical/technical)
- creating work orders, tickets in multiple ticketing systems and following them up
- writing presentation slides for different audiences
- resources planning based on current and projected workload
- Ability to explain complex technical topics in simpler terms to a non-technical audience
- Maintain situational awareness of multiple ongoing activities across disparate ticketing systems and coordinating the activities across those
- Demonstrable existing experience with documenting existing processes using Atlassian Confluence software
- Experience with Knowledge Management activities; storing and categorizing documents from multiple sources
- Editing work on SOP (Standard Operating Procedures) and SOI (Standard Operating Instructions)
- A previous experience in working for or supporting a military or governmental organization is asset

**DUTIES/ROLE**:

- Based on directions from the Service Delivery Manager (SDM) and deputy SDM:

- organise meetings (both in-person but virtual using NATO videoconferencing infrastructure)
- open service requests, change requests and work orders within NCIA and NCSC ticketing and tasking systems
- pro-active follow-up of existing requests in various systems on a periodic basis
- Based on directions from the Service Delivery Manager (SDM) and deputy SDM:

- write and review SoW, contracts and license agreements
- resource planning
- writing, editing and creation of SOP/SOI in the NCSC wiki
- presentation slides preparation

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