Head of Fraud

**YOUR JOB IN A NUTSHELL**

Become Head of the Fraud Department - the frontline team protecting our clients and their assets from fraud. You’ll be a member of the Management team of the Client Service Center. You'll detect, investigate and prevent fraud, working closely across teams and with the wider BNP Paribas Group. We combine sharp analysis with a strong sense of responsibility, always aiming for smarter, faster and more ethical fraud prevention.

**AND IN DETAIL**

Lead a dynamic team of 40 experts at the heart of BNP Paribas Fortis’ defence against financial fraud. We operate in a fast-evolving environment where fraud techniques shift rapidly, instant payments are the norm, and finding the right balance between security and client experience is key.

**What you’ll do**
- ** Lead the fraud risk strategy** : shape a future-facing vision for fraud prevention and translate it into clear priorities, working closely with our Agile Tribe (cross-functional teams) and senior stakeholders.
- ** Optimise organisation & resources** : continuously adapt the team’s structure and tools, balancing operational needs, budget constraints and expectations from regulators and the BNP Paribas Group.
- ** Act as a key representative** : serve as the primary contact for regulators, auditors, executive leadership and internal teams, ensuring transparency, trust and alignment on anti-fraud efforts.

**Key responsibilities of the team**
- ** Investigate & analyse fraud cases** : examine suspicious activity, collect evidence and use these insights to detect patterns and improve fraud detection tools.
- ** Work across sectors & institutions** : collaborate with internal teams, the wider banking sector, regulators and even law enforcement, always ensuring compliance with anti-fraud rules.
- ** Raise awareness & learn from others** : learn from global best practices and help educate clients and colleagues on emerging fraud risks and how to stay protected.

**Why this role is unique**

You’ll be at the forefront of a critical topic for the bank and its clients. You’ll contribute to innovation in fraud detection while helping shape the future of safe and seamless banking. You’ll tackle meaningful challenges: evolving fraud tactics, growing regulatory demands, and the need to safeguard both security and user experience.

**YOUR TALENTS AND COMPETENCES**

**Education & experience**
- At least 15 years of experience in the financial industry, including significant senior management responsibilities in fraud prevention or financial crime.
- A strong and current understanding of fraud management practices and regulatory frameworks.
- Equivalent expertise and leadership experience may be considered in place of formal qualifications.

**Hard skills**
- Broad knowledge of banking operations, with proven experience in managing relationships with senior stakeholders and understanding their strategic priorities.
- Deep expertise in fraud and cyber security, with the ability to navigate complex and evolving regulatory environments.
- Familiarity with financial risk governance and interbank collaboration frameworks.
- Capacity to align operational strategy with regulatory expectations and corporate priorities.
- Fluency in French, Dutch and English - both spoken and written.

**Soft skills**
- Sharp analytical and critical thinking skills; able to assess complex situations with clarity and rigour.
- Open to new ideas, with a strong awareness of external trends and global best practices.
- Capable of influencing and building trust at all levels of the organisation.
- Sound decision-making, especially under pressure or in uncertain contexts.
- Strong sense of accountability, with a commitment to integrity and excellence.

**WHAT WE HAVE TO OFFER**

**Sustainability & impact**

We strongly believe in the **positive impact that the financial sector can have on the world.** BNP Paribas Fortis offers sustainable and responsible investment products and solutions and encourages social entrepreneurship. Together with our customers, we are working towards a better future every day.

**Development & career perspectives**

The departments that make up BNP Paribas Fortis cover a wide range of activities. You will therefore have many opportunities for “horizontal” and “vertical” career development.

**Good place to work**

You can become a member of internal networks made up of people who are united around common causes, commitments or passions.

**OUR ENGAGEMENT**

**TEMPTED BY THE CHALLENGE?**

Good luck

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**Domain** : MISCELLANEOUS

**Contract** : Permanent

**Ref** : CSC_3299

**Company** : BNP Paribas Fortis