Key Account Manager

Founded within ENGIE Group, SYNGENIA is a challenger consultancy and recruitment company specialized in engineering. Our mission is to connect exceptional consultants with all functions related to the design, implementation, operation, and maintenance of our customers' industrial projects. With a comprehensive range of flexible and complementary services, including sourcing, RPO, permanent placements, project-based assignments, expert secondments, and retired expert consultancy, we tailor our solutions to meet our clients' specific needs. Join our talented team in a collaborative and innovative work environment, where we foster strong partnerships, deliver outstanding service, and shape the future of the industry. Unleash your potential with SYNGENIA as we connect top talent with industrial projects, driving success and making a meaningful impact.

**Job Description**:
Syngenia is seeking a skilled and experienced **Key Account Manager** to oversee the relationship with our key client, **ENGIE Group**. In this role, you will be responsible for developing and maintaining long-term partnerships with ENGIE Group and its subsidiaries. You will also have direct involvement in managing the budget and the P&L related to this account.

Mission
- Develop and nurture trust-based relationships with ENGIE Group and its affiliates to ensure their continued loyalty and prevent them from turning to competition.
- Gain a comprehensive understanding of ENGIE Group organization, key needs, requirements, and objectives.
- Continuously propose solutions that align with ENGIE Group's objectives, and explore opportunities to expand and enhance the existing business relationships.
- Coordinate the timely delivery services to ENGIE Group, ensuring their satisfaction.
- Serve as the primary point of contact and communication link between ENGIE Group and our internal teams, such as recruitment and sourcing operations.
- Proactively address and resolve any issues or concerns raised by ENGIE Group, and handle complaints in a professional manner to maintain trust and customer satisfaction.
- Play an integral role in hunting and generating new sales opportunities within ENGIE Group, fostering long-lasting relationships and contributing to the growth of our business.
- Prepare regular progress reports and forecasts, utilizing key account metrics, to provide insights to both internal and external stakeholders.
- Manage the P&L and budget, ensuring profitability and cost-effectiveness in our operations.

Profile
- Proven (3 year and plus) experience as a Key Account Manager or in a similar role.
- Very good knowledge of Dutch and English. French is a plus.
- Excellent relationship-building and interpersonal skills.
- Ability to identify opportunities for upselling and cross-selling.
- Effective communication and negotiations skills.
- Proficient in preparing and presenting reports to stakeholders.
- Strong analytical and problem-solving abilities.
- Familiarity with financial management, including P&L and budgeting.
- Self-motivated and result-oriented.
- Ability to work collaboratively with cross-functional teams.

Offer

Working at Syngenia or for its partners means working at your talent and your expertise.
We offer you the opportunity to work on challenging projects worldwide and to advise your clients based on your knowledge.
Together with your colleagues you get the chance to invest in your career.
Furthermore you can count on an extended salary package according to your knowledge and experience.
Empower your worldwide Engineering network today and become a Syngenia-consultant.